Customer Service Representative

2 weeks ago

Toowoomba, Australia Bradnam's Windows & Doors Full time

_Permanent employment | Monday to Friday | Full training provided | Reputable brand _

Due to a significant growth strategy across the Region, **Bradnam’s Windows and Doors **have an opening for a **Customer Service Representative** to join our inclusive sales team at our branch in **Toowoomba**, located in Wilsonton. As a new member of the Bradnam’s team, you will be joining a trusted team of customer service and sales professionals who will equip you with all the tools and training required to see you succeed in your role.

**About the opportunity**

You will be the face of Bradnam’s providing technical and product information to our customers as they enter the Showroom. Critical to your success will be your ability to engage with our valued customers, builders or homeowners, as they project manage a new home build or design lifestyle change with home improvements.

Bringing your positive energy, the **Customer Service Representative** will partner with a team of Sales Representatives to interpret building plans to accurately enter data in the quotation systems. With exceptional knowledge retention skills, you’ll bring the “Bradnam’s Difference” to ensure a timely service is provided to our valued customers.

**About you**
- Possess previous work experience in a customer service position within the building industry
- Building industry codes and quoting systems knowledge is advantageous, however full training will be provided
- Thrive when working in diverse environments, both as part of an inclusive team and independently
- Self-starter who has a strong willingness to learn and a desire to grow within the industry
- Positive and flexible to adapt to business needs when priorities shift

**When you Open a Bradnam’s Door, you’ll Benefit from**
- Structured, collaborative leadership team who lead by example and live the “Bradnam’s Difference”
- Fortnightly paid wages + discretionary Incentive Bonus + 17.5% Annual Leave Loading
- Employee discounts on Bradnam’s windows and doors product range
- Development and growth opportunities with Bradnam’s Group nationally
- Employee Benefit Portal - family access offering retail, dining, travel discounts and savings from over 350 companies

Bradnam’s is an equal opportunity and anti-discrimination employer committed to providing a working environment that values inclusion and diversity.

Our recruitment process includes psychometric testing, pre-employment medical assessment including drug & alcohol screen and require applicants to provide evidence of their Australian Working Rights.

**Salary**: From $50,000.00 per year

Schedule:

- 8 hour shift
- Day shift

Application Question(s):

- Are you willing to undertake a pre-employment medical?

Work Authorisation:

- Australia (required)

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