Student Support Officer

$73,015 to $99,075
- Ongoing, full-time
- Gardens Point

**Who are we looking for?**

Queensland University of Technology (QUT) is seeking a Student Support Officer to join Office of the Deputy Dean, Faculty of Health, Academic Division.

The Student Support Officer provides front line, specialist consultation services to students, academic staff and other key stakeholders across the University. Located within the Student Support Team, the role contributes to the delivery of high quality, effective and efficient administration support and specialist service to achieve and maintain excellence in client service.

**Real world impact**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

**About the Faculty**

QUT has embraced a collaborative approach to improving the health of our nation, bridging the gap between science and better health through a focus on prevention, evidence, innovation and real outcomes.
The Faculty of Health is led by the Executive Dean and the Executive Management Team comprising the Deputy Dean, Heads of Schools, and other senior faculty staff. Each of the Schools within the Faculty is established around disciplines that promote integration and collaboration in teaching and research, and provide a sustainable foundation upon which to build areas of strength. Its organisational structure includes the:

- School of Biomedical Sciences
- School of Clinical Sciences
- School of Exercise and Nutrition Sciences
- School of Nursing
- School of Optometry and Vision Science
- School of Psychology and Counselling
- School of Public Health and Social Work.

QUT’s Faculty of Health attracts high-quality students with more than 10 000 students enrolled in undergraduate, postgraduate coursework and research higher degree programs across its seven schools.
Drawing on its reputation for teaching excellence, the Faculty of Health produces graduates who are highly sought after in the commercial, scientific, health and community sectors. The faculty’s applied research activity is focused on improving health and wellbeing and preventing disease. This high-impact and internationally recognised research continues to make a significant and positive contribution to the ongoing development of the brand of QUT, as well as providing opportunities to develop partnerships.
The Faculty of Health operates across the university’s two campuses, Kelvin Grove and Gardens Point, and several distributed sites. The proximity of the Kelvin Grove campus to hospital facilities at Herston provides the faculty with a distinct competitive advantage and a renowned precinct that offers transformative education, aligned biomedical research and industry engagement.

**What you need to succeed**

To thrive in this role, you will be someone who enjoys taking the initiative to provide excellent service and support across a broad range of activities each day.

You will demonstrate:
1. Education, training and/or experience equivalent to completion of a degree, or an equivalent combination of relevant experience and/or education/training.
2. Demonstrated ability to provide a high standard of professional, client service in a busy client-orientated environment, and organisational skills including the ability to prioritise work, meet deadlines and balance competing demands.
3. Demonstrated ability to work effectively in a team environment and adapt to changing needs.
4. High level written and interpersonal communication skills with demonstrated ability to communicate with a wide range of people at all levels of a large organisation.