Group Operations Manager

1 week ago

Brisbane, Australia ALPA Full time

**About ALPA**
We are the Arnhem Land Progress Aboriginal Corporation (ALPA) and our mission is to operate successful and responsible businesses emphasising local employment, training, career pathways, customer service, and safety.

Having been in operations for nearly 50 years, from humble beginnings, we have grown to be Australia's largest financially independent Indigenous corporation, employing over 1,000 employees across 27 remote locations throughout NT and QLD. We strive to improve the health, quality of life, and economic development of our members, giving primacy to their cultural heritage, dignity, and desire for opportunity and equality with their fellow Australians.

**About the role**
We are seeking a natural leader who will lead the implementation of business strategies and provide leadership and support to the Area Managers that report to you. You’ll be a self-starter, who can readily create rapport with people at all levels whilst keeping sight of the bigger picture.

**Based in Darwin and will require relocation**

**Responsibilities**
- Provide leadership and coaching to newly appointed and experienced Area Managers whilst responding to critical operational needs in a timely and empathetic manner
- Work with Retail Operations, Merchandising, Local Community Stakeholders, and Store Management to meet local community needs for store operating hours, stock levels, store promotions, local employment, and nutrition initiatives.
- Work closely with General Manager Retail to deliver on business and retail strategies
- Deliver on agreed budgets and oversee P&Ls across varying retail models
- Become culturally aware and understanding of the dynamics of each remote community in which we operate.
- Drive innovation while maintaining tried and tested processes

***

**Skills and Experience**
- A minimum of five years’ experience at a senior level in retail operations or have been a multi-site manager for a significant retailer
- Experience of budgeting, retail industry financial modelling, risk analysis, and business development due diligence
- Experience in retail workforce engagement, attraction, and improvement.
- Experience interpreting revenue, gross profit, expense ratios, and stock control and assessing opportunities for improvement.
- Experience solving real-life business challenges with high-level problem-solving skills.
- A drive to coach and empower your team to work, think and act safely.
- High-level skills in the Microsoft Office Suite

***

**Benefits**
- Salary packaging
- Relocation assistance
- Mobile phone allowance
- 5 weeks annual leave + 17.5% leave loading
- Opportunity to make a positive impact on our remote Aboriginal communities
- Ability to travel to remote Aboriginal communities across NT
- ALPA is an equal opportunity employer, and we encourage people from diverse backgrounds to apply. We also encourage people of Aboriginal and Torres Strait Islander background to apply._
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