Administration Assistant

Administration Assistant - Cabrini at Home

Casual position

Cabrini Benefits:
- Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits.- Flexible work arrangements to support your work-life balance- Opportunity to develop skills in a supported environment.- Positive, collaborative workplace culture- Ongoing peer support and supervision- Convenient, vibrant locations close to public transport

Make a real difference supporting patients in their own homes

At Cabrini, we are committed to providing exceptional care to our patients and community. Our _Cabrini at Home_ service delivers high-quality care to patients outside the hospital setting - and we’re looking for an Administration Assistant to join our team and help us make this possible.

About the role

As an Administration Assistant, you’ll be the friendly and professional first point of contact for patients and families engaging with our _At Home_ programs. In this varied role, you’ll support the day-to-day operations of the service, assist staff, and ensure smooth coordination across teams - all while contributing to an excellent patient experience.

Key responsibilities- Provide reception, clerical, and administrative support to staff, doctors, and patients within Cabrini at Home- Process patient registration, admissions, financial consents, and related documentation with accuracy and care- Enter and maintain information in hospital systems (WebPAS and others)- Assist with billing processes in collaboration with Patient Accounts and Health Fund teams- Coordinate equipment allocation, reconciliation, and maintenance- Ensure timely communication across clinical teams and services- Contribute to quality improvement activities and maintain strict confidentiality at all times

About you

We are seeking someone who is organised, approachable, and committed to patient care. You’ll thrive in a busy environment where teamwork, attention to detail, and professionalism are key.

Essential skills and experience:
- Certificate III or equivalent experience- Strong administrative and problem-solving skills- Proficient with IT systems and hospital administration processes- Excellent communication and interpersonal skills- Ability to manage competing priorities and maintain confidentiality- Knowledge of medical terminology (desirable)

Enquiries should be directed to: Michelle Horsnell Program Director, Cabrini at Home on 9508 1954

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.