Customer Service

2 weeks ago


Welshpool, Australia 3MT True Value Auto Full time

Workshop City is family-owned company and newly established for over a year for

servicing and repairing all makes & models of vehicles.

We're currently looking for an enthusiastic **Service Advisor**to join our friendly team.

To succeed in this role, you'll need to have proven experience in a similar position.

As the first point of contact for our service customers, you'll be required to:

- Provide outstanding customer service by managing customers needs and expectations, therefore ensuring an exceptional customer experience.
- Liaise with the entire service team to ensure customer vehicles are serviced and delivered on time and all work performed is fully explained to the customer.

**Qualifications & experience**
- High level of customer interaction
- Previous service advisor experience highly regarded
- Computer literate ERA experience highly regarded
- Current drivers licence
- Police clearance
- Focus on customer satisfaction

**Tasks & responsibilities**
- Meeting and greeting customers
- Booking in customers and quoting on service work and follow-up
- Ensuring all customers needs are attended to
- Up selling additional work as required
- Meeting departments sales targets
- Invoicing completed jobs

**Benefits**
- An excellent remuneration and commission will be offered based on experience.

Pay: $65,000.00 - $85,000.00 per year

Supplementary Pay:

- Commission
- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 03/03/2025


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