Sales Assistant

2 weeks ago

Bayswater, Australia Rackmart Full time

RACKMART (PTY) LTD as part of the APC Group is a local supplier of warehouse and office storage systems. We specialize in the design, manufacture, installation, and servicing of a wide range of storage products including pallet racking and shelving.

Rackmart have been assisting businesses with their storage requirements in the local W.A. market for over 20 years by promoting top quality / locally manufactured steel storage systems. Due to continual business growth, the Rackmart team are looking to expand by creating an exciting position as Technical Sales Assistant. This newly created position will report to the Sales & Design Manager, also offering support to the broader sales team with various tasks and responsibilities to ensure smooth operation of the business. This role will require both office-based and site-based activities. The key responsibilities include, but are not limited to:

- **Support Sales Activities**: Assist the Sales & Design Manager with various sales activities, including lead qualification, customer outreach, preparation of sales material including quotations and CAD drawings.
- **Data Management**: Maintain company CRM database including input of customer sales orders, quotations, material procurement and invoicing.
- **Quotation Activites**:Prepare, send and follow-up quotations in line with client enquiries in a timely manner.
- **Rack Inspection**: Assist in pallet racking inspection activities, gradually taking on more responsibilities in this area. This will include site visits and interaction with our customers on-site.
- **Customer Service**: Address customer complaints and assist with issue resolution in a timely and professional manner.
- **Inventory Monitoring**: Monitor stock levels and assist with placing orders as required.
- **Drafting Experience**_(Preferred but Not Essential)_**: Experience with drafting software such as AutoCad is preferred, as this will support daily business activities.
- **Team Collaboration**: Work collaboratively with the sales team and other departments, contributing to a positive team environment.
- **Company Values**: Uphold the company’s philosophy of trustworthiness and integrity in all interactions and activities.

**Minimum Requirements**
- **Educational Background**: High School Certificate or equivalent.
- **Technical Skills**: Excellent knowledge of the MS Office Suite; familiarity with Microsoft Business Central is advantageous, AutoCad experience desirable.
- **Communication Skills**: Strong interpersonal communication skills, both written and verbal.
- **Experience**: Prior experience in sales, marketing, or related field is advantageous.
- **Site-Based Activities**: Willingness to visit customer sites as required which can include pallet racking inspections, and site / measure consultations.
- **Team-Oriented**: Ability to work effectively in a team environment and collaborate with colleagues across departments.
- **Physical Ability**: Capable of performing site-based activities, including inspection and customer interaction in different environments.
- Fun and supportive team culture
- Mentorship from senior industry experts
- Competitive hourly rate
- Career progression opportunities

Pay: $65,000.00 per year

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 29/06/2025

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