Parts Interpreter

17 hours ago

Bayswater, Australia WATM Crane Sales and Services Full time $60,000 - $90,000 per year
About us

WATM Crane Sales and Service is a privately owned, specialist, crane dealership with 50 years of experience in the industry. WATM leads the market in the supply and support of several of the world's leading brands, including exclusive distribution for Hiab and Manitowoc cranes. Our core business is in the sale and support of Cranes and Lifting Equipment.

Operating across three locations in Perth and the Pilbara region, WATM has purpose-built infrastructure spanning over 13,000m2. We are conveniently located in Bayswater.

Why work with WATM?

  • We are a family business. No corporate red tape
  • No two days are the same.
  • Work with a tight knit team.

The opportunity:

In this diverse role, you will be the initial point of contact for customers with parts calls and queries. As an efficient parts interpreter, you will contribute to the quality customer service provided by our team and support the operations coordinator in the day-to-day operations of the parts department.

Key Responsibilities

  • Parts interpretation and coordination for invoicing and quote generation
  • First point of contact for parts customer service
  • Parts interpretation to assist customers and the workshop department
  • Efficiently process customer quotations, orders, invoices and credits
  • Carry out picking, receipting, inventory and stock control as required

About you

The successful applicant will have:

  • Previous experience in a high-level customer service role
  • Problem solving and the ability to manage multiple tasks
  • Intermediate computer literacy skills MS Office and internet based applications
  • Excellent communication and interpersonal skills with the ability to liaise with customers and team members

View our website:

Join us on LinkedIn and Facebook

Interested? Or want further information?

Please note that we are not accepting applications submitted by recruitment agencies for this position.

Only those with the right to work in Australia need apply and only shortlisted candidates will be contacted.

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