Sales Operations Analyst

7 days ago

Surry Hills, Australia News Corp Australia Full time

Reporting to the Sales Operations Manager, you will be responsible for providing an exceptional level of support to our sales and support teams, enabling them with the right tools, knowledge and business processes to efficiently achieve sales outcomes. You will be an operational support contact point for our sales and support team members for all operational enquiries,

***What’s the role?**
- Ensuring our teams are able to provide exceptional customer experiences for our customers by supporting our internal sales and support functions and ensuring new processes and business changes consider the impacts on our customers.
- Assist in the development of market relevant products or process improvements to drive revenue in support of group strategies.
- Monitor the queries received into the sales operations inbox and actively identifies opportunities to streamline processes for our sales and support teams.
- Manage the day to day tasks across the sales operations team as well as providing support to internal stakeholders to improve existing and develop new processes focused on improving the efficiency of our sales and support team functions.

**Who you are**
- Prior experience working in media, sales, production and/or contact centre environments.
- Experience with Salesforce CRM and/or Genesys contact centre technology is an advantage
- Highly collaborative team player
- Demonstrated analytical skills
- Strong communication and organisational skills
- Experience using Confluence content management software is an advantage.
- High level of accuracy and attention to detail
- Curiosity and questioning mindset - curious about why things are the way they are, and open to doing things differently and willing to try things that don’t fit neatly into your own assumptions.
- Customer-centric - ability to empathise with the end user of our platforms and services.
- A critical thinker with the ability to find creative solutions to complex problems.
- Exceptional at building relationships and influencing varying stakeholders at all levels.

**What’s in it for you?**
- Attractive remuneration package
- Birthday leave
- An opportunity to innovate, challenge the norm and pioneer the way forward
- A truly collaborative and flexible environment
- Variety of work where no two days are the same
- Work with some of Australia's most recognised and prestigious brands
- Make a difference as part of Australia’s most influential media organisation

**Who are we?**

We are Australia’s number one and most influential media organisation with more than 150 prestige brands across news, sport and lifestyle. Each month more than 17 million Australians choose to consume news and information from our digital and print products - more than any other media group in Australia. Emily Fielding

**What’s next?**
- Diversity strengthens our national teams and newsroom as we seek to tell stories that represent the communities of Australia. Our people make us unique, and so we are committed to equal employment opportunities regardless of race, religion, sexual orientation, age, disability or gender identity. Applicants of diverse backgrounds are encouraged to apply_

  • ICT Business Analyst and Operations

    2 weeks ago

    Surry Hills, New South Wales, Australia Alloy Technologies Operations Pty Ltd Full time $80,000 - $120,000 per year

    Occupation Code: ICT Business Analyst (ANZSCO Employer: Alloy Technologies Operations Pty Ltd (ABN Location: Sydney, New South Wales (hybrid)Employment type: Full‑time, 38 hours per week Salary: AUD superannuationReports to: Founder & Chief Executive OfficerDate prepared: 29 Oct 2025Position PurposeProvide business‑analysis expertise to translate client...

  • Sales Operations

    3 days ago

    Surry Hills, Australia me&u Full time

    Want to be part of one of Australia's top startups according to LinkedIn? Now is your chance... As the Sales Operations Lead, you will report to the Head of Enablement & Operations and work to support the execution of cross-functional business priorities and improve the operational efficiency of me&u’s sales teams globally, helping the business translate...

  • ICT Business Analyst

    3 days ago

    Surry Hills, New South Wales, Australia EDSTART PTY LTD Full time $80,000 - $120,000 per year

    About the RoleEdstart is seeking a full-time ICT Business Analyst to lead business analysis initiatives and system improvement projects. This role will involve gathering and documenting requirements, analysing processes, and delivering functional solutions that support business operations and strategic objectives.Key ResponsibilitiesThe ICT Business Analyst...

  • Support Analyst

    2 weeks ago

    Surry Hills, Australia Cartology Full time

    **About Us Cartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing solutions and comprehensive closed loop reporting to help FMCG brands grow. With Cartology, brands can drive real customer impact in the moments that matter most, because we get customers. Cartology is...

  • Workforce Analyst

    2 weeks ago

    Surry Hills, Australia Guzman y Gomez Full time

    **Company Description** At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way...

  • Graduate/junior SOC Analyst

    23 hours ago

    Surry Hills, Australia CyberTexAu Full time

    We are seeking a motivated graduate or junior SOC Analyst to join our Security Operations Center team. This entry-level position is perfect for recent graduates or career changers looking to start their cybersecurity journey. You'll monitor security events, investigate potential threats, and help protect our organization's digital infrastructure under the...

  • ICT Business Analyst

    2 days ago

    Surry Hills NSW, Australia EdStart Full time $120,000 - $130,000 per year

    About the RoleEdstart is seeking a full-time ICT Business Analyst to lead business analysis initiatives and system improvement projects. This role will involve gathering and documenting requirements, analysing processes, and delivering functional solutions that support business operations and strategic objectives.Key ResponsibilitiesThe ICT Business Analyst...

  • ICT Business Analyst and Operations

    2 weeks ago

    Surry Hills NSW, Australia Alloy Technologies Full time $90,000 - $110,000 per year

    Occupation Code: ICT Business Analyst (ANZSCO Employer: Alloy Technologies Operations Pty Ltd (ABN Location: Sydney, New South Wales (hybrid)Employment type: Full‑time, 38 hours per weekSalary: AUD superannuationReports to: Founder &  Chief Executive OfficerDate prepared: 29  Oct 2025Position PurposeProvide business‑analysis expertise to translate...

  • Commercial Finance Analyst

    7 days ago

    Surry Hills, Australia Guzman y Gomez Full time

    **Company Description** Guzman y Gomez (GYG) isn't just about reinventing fast food - we're a powerhouse ASX 300 listed group experiencing significant growth across Australia, the US, Japan, and Singapore! And it all gets managed right here in our vibrant Surry Hills HQ by a finance team that's as sharp as our salsa. This isn't just a job; it's your chance...

  • Business & Logistics Operations Analyst

    4 days ago

    Surrey Hills, Victoria, Australia Ingram Micro Full time $80,000 - $120,000 per year

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description: About us:Ingram Micro is a leading technology distributor for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from...