Client Services Assistant

4 days ago

South Morang, Australia RISUcare Full time

**Job description**

Are you passionate about making a meaningful impact in the lives of people with disabilities? RISU Care is seeking a dedicated and organised Client Services Assistant to support our growing team in delivering person-centred care and high-quality services under the NDIS.

**About the Role**

As a Client Services Assistant, you will work closely with the Client Services Manager to ensure seamless service delivery for our participants. This role involves a mix of administration, stakeholder communication, monitoring participant progress, and supporting daily operations.

**Key Responsibilities**
- Maintain accurate participant records, care plans and service agreements
- Assist with rostering, scheduling and team meeting coordination
- Monitor daily notes and participant progress; escalate concerns as required
- Liaise with participants, families, and service providers
- Assist in reporting, feedback tracking and continuous improvement initiatives

**What We’re Looking For**
- Recent experience in disability, aged care, or community health
- Strong organisational and communication skills
- Proficient with OneDrive, Brevity or similar platforms
- A genuine commitment to participant rights and person-centred care

**Requirements**:

- Relevant qualification in Diploma of Community Services, Disability, Social Services, Nursing or similar
- NDIS Worker Screening Check
- Valid Police Check
- Current First Aid & CPR
- Available 5 days

Why Join RISU Care?
- Values-driven and supportive team environment
- Opportunities for growth in a purpose-led organisation
- Make a real difference in the lives of participants every day

If you're a motivated and compassionate professional looking to contribute to a high-quality support service, we’d love to hear from you.

**What we offer**

At RISU Care, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive casual rate of pay, we offer opportunities for professional development, and the chance to make a meaningful difference in the lives of our participants.

**About us**

RISU Care Pty. Ltd. is a leading provider of disability support services in the Northern Suburbs. Our mission is to empower our participants to live with dignity, independence, and a high quality of life. We take pride in our person-centered approach and the strong relationships we build with the individuals and families we serve.

**Job summary**

RISU Care Pty. Ltd. is a leading provider of disability support services in the Northern Suburbs.

**Key selling points**
- Integral Support Role in Person-Centred Care

**Job Type**: Casual

Pay: $26.83 - $38.00 per hour

Expected hours: 37.5 per week

**Experience**:

- Client Services Assistant: 3 years (preferred)

Licence/Certification:

- Full Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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