Sales Support Coordinator

4 days ago

Bayswater, Australia JELD-WEN Full time

**About our Organisation**

**Trend Windows and Doors**, is one of Australia's largest window manufactures who have secured a reputation for quality, innovation and design for more than 50 years. **Trend Windows and Doors** is part of the JELD-WEN group of companies including iconic brands A&L Windows & Doors, Aneeta Window Systems, Breezway louvres, Corinthian Doors, JELD-WEN Glass, Kolder Shower Screen & Wardrobes, Regency Shower Screens & Robes, Stegbar Windows & Doors and William Russell Doors.

**About our Opportunity**

As a valued team member of our Bayswater HQ, you're an integral member of the team providing sales support to our Business Development Managers and customers by supporting key customers, and gathering required information to accurately specify and estimate projects. You will enjoy providing advice and support to customers on quotes, orders, delivery and service enquiries, deciphering building plans and building positive relationships by offering exceptional customer service to contract administrators, builders, developers, subcontractors and architects.

**About you**

We’re looking to leverage your customer service experience in previous roles that were either face to face or over the phone with customers. An advantage would be if you have worked with architects and builders but not essential, along with an understanding of the building industry and/or process. We are able to consider an applicant who has customer service and sales experience with a strong service ethos as a minimum, who demonstrates a keenness to learn along with a good attitude to participate in our extensive training.

In addition, you will bring:

- professional demeanour, excellent interpersonal and communication skills
- ability to multitask and manage time effectively
- strong administrative skills with accurate attention to detail and organisational skills
- experience utilising CRM software, advantageous to have SAP experience
- experience reading and interpreting building plans, advantageous

**What's on Offer**
- Monday to Friday 0830 - 1630
- hybrid Work Model (after probation period)
- career progression opportunities following the footsteps of previous team members
- generous discounts on our extensive range of JELD-WEN products
- ability to schedule leave every year at Christmas
- Your birthday off every year

**Your Next Steps**

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

LI-CS1

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