Corporate Service Manager

On behalf of our client, we are looking for a **Corporate Service Manager**

The role will be responsible for overseeing our Client’s operations, supporting with establishing, and building new and growing venture in a new market.

The daily duties and responsibilities include:

- Provide strategic planning and management for operations, including staffing, facilities, IT and internal processes/operational procedures
- Spearhead the successful launch of our client’s business within market and developing and implementing growth strategies.
- Improve and develop financial efficiencies, control costs, and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
- Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
- Successfully build, coach, and develop team members in line with our client’s culture and values.
- Manage functions including sales, customer success, and development, to ensure a best-in-class customer experience including creating formal procedures aligned with business strategy and planning
- Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting, and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.
- Overseeing and driving the regional operations in line with the global operation strategy and company objectives
- Strategically planning on local office expansion in terms of headcount, organization and capacity planning
- Working with the Operation team in managing global production activity, assessment capacity, headcount planning, putting forward new incentives, etc.
- Defining with Management and the local team leaders and teams with clear roles and responsibilities, and managing expectations
- Conducting regular performance review, appraisals & salary review with the local team leaders and teams
- Developing, providing avenues for support, coach, motivation and reward to respective team leaders and teams
- Guiding the development of skills and competencies of team members including identifying training and development needs

**Education** - Bachelor degree or higher qualification desirable. Industry experience may substitute.

**Experience & Skills**
- 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
- Strong client relationships with a strong understanding for what makes a product a success for clients.
- Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
- Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
- Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
- The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders.
- Experience in building operational procedures, brand awareness, and building teams for success in new markets
- Good understanding of business operations and decision-making processes
- Analytical and performance-driven mindset
- Critical thinking and decision making
- Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment - Innovative problem solver
- Team Player / ability to collaborate with others & work in a team-oriented environment
- Ability to work well in an international and multicultural environment

**Salary** - Salary being offered is commensurate with qualifications and experience and is between $80,000 - $120,000

**Salary**: $80,000.00 - $120,000.00 per year

Ability to commute/relocate:

- Caringbah, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person