Workplace Ambassador

7 days ago


Sydney, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
As a Workplace Ambassador - Reception for our prestigious global tech client, you will play a crucial role in delivering exceptional hospitality and creating a welcoming environment for employees and guests. Your primary responsibility will be to ensure a comfortable and seamless experience for everyone who enters the workplace.

**An Overview of the role**:
Provide a warm and hospitable atmosphere to employees and guests, embodying the client's brand culture and values.
Manage up-to-date visitor information, enhancing agility in the workplace.
Handle internal and external calls and correspondence with professionalism and efficiency.
Anticipate client needs through observation, delivering memorable experiences.
Foster a sense of hospitality and promote a positive work environment for our team, the client, and their guests.
Create a welcoming atmosphere for clients, both internal and external, by providing authentic, caring, and timely service.
Ensure compliance with security measures by effectively managing visitor access through the client's Visitor Management Systems (VMS).
Assist and educate clients in the seamless and efficient process of booking meeting rooms.
Ensure meeting rooms are set up promptly and meet user requirements for an enhanced experience.
Plan and organize experiences and community events within and beyond the office, promoting collaboration and injecting a sense of fun into the workplace.
Collaborate with the JLL Regional Experience Manager to assist our global tech client with workplace experience initiatives and events.
Support the design, remote organization, and coordination of client events to create impactful experiences for employees and guests.

**Sounds like you? This is what we are looking for**:
Minimum 2 years' experience in the Hospitality and/or Tourism sector or related professional area.
Previous experience in managing F&B, social events, or wellness programs is advantageous.
Ability to meet tight schedules and consistently deliver high-quality work.
Excellent communication and interpersonal skills.
Proficiency in utilizing Microsoft Word, Excel, and PowerPoint.
Fluency in verbal and written English.

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizat



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