Workplace Ambassador

JLL supports the Whole You, personally and professionally.
**What this opportunity involves**:
The Workplace Ambassador builds community by connecting our people with solutions. They foster togetherness, empower our staff, and provide friendly and responsive resolutions to our everyday office operations at our amazing offices at 180 George Street.
This pivotal role focuses on the technical and hard services of workplace operations, including facilities management, budgeting, finance, HSSE, occupancy planning, event logistics, workplace AV/tech, and process development. As a Workplace Ambassador, the individual connects stakeholders, improves facilities, and ensures excellent service to users.
**An Overview of the role**:
Provide premium customer service, act as office expert, and support Community Manager in stakeholder interactions
Manage contractors, assist in procurement, and build strong vendor relationships
Process invoices, monitor budget, and identify financial opportunities and discrepancies
Handle reactive maintenance, proactively address facilities issues, and maintain high office standards
Conduct safety audits, participate in emergency procedures, and ensure compliance with safety protocols
Raise and track work orders, ensuring timely completion and adherence to JLL standards
Analyze problems, implement long-term solutions, and achieve Key Performance Indicators
Perform additional tasks consistent with the Workplace Ambassador role, demonstrating adaptability and analytical skills

**Sounds like you? This is what we are looking for**:
Must present a professional and friendly corporate image to clients. Can stay calm when presented with multiple priorities. Some knowledge of occupational safety requirements will be advantageous.
Exceptional problem-solving skills with ability to adapt in a fast-paced environment
Self-motivated, goal-oriented, and focused on meeting performance targets
Strong communicator with excellent presentation, verbal, and written skills
Demonstrates honesty, trustworthiness, and flexibility in rapidly changing situations

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.