Patient Services Assistant

16 hours ago

Heidelberg, Australia Austin Health Full time

Austin Health is one of Victoria’s major health services. Comprising the Austin Hospital (including the Olivia Newton-John Cancer Wellness and Research Centre), Heidelberg Repatriation Hospital, Royal Talbot Rehabilitation, Hospital in the Home, and community-based health services; Austin Health is an internationally recognized leader in clinical teaching, training, and research, with numerous university and research institute affiliations

Austin Health delivers a full range of leading-edge clinical services, including several state-wide services (liver transplant, spinal cord injury service, respiratory support service, child inpatient mental health service).

The Victorian Spinal Cord Service (VSCS) provides acute, rehabilitation, outpatient and community outreach services for people who sustain traumatic spinal cord injuries in Victoria, Tasmania and Southern NSW. The VSCS is 1 of only 6 such specialist services in Australia and forms part of Victoria's state trauma system.

An exciting opportunity exists for a Patient Service Assistant. This is a permanent full-time position at 38 hours per week.

Ward 3 North as the 24 bed Acute and Readmission Unit located at Austin Health provides treatment for:

- Patients in the acute phase after injury.
- Patients who develop complications of spinal cord injury requiring re-hospitalisation.
- Patients requiring elective procedures.
- Four of these beds are at times utilised for non-spinal patients to assist with Austin Health’s bed management and patient flow.

Perform the duties of this position efficiently to the standards of the department, including participating in Austin Health performance appraisal program.

Patient Service Assistants as part of a Ward/Unit/Department based team will assist in the delivery of patient care services through the competent provision of defined services.

Work with us Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.

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