Administration Officer

**Description**
- Admin Officer - Level 4
- Permanent full-time role with ADO in Ryde
- Salary packaging - up to $15,900 tax free
- Part time job share considered
- Be part of a world class therapy service

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About us *
Royal Rehab is a leading provider of rehabilitation services in brain and spinal cord injury. Our services also include neurological and general rehabilitation, supported independent living and specialist disability services. Our vision is a world without limits for people with disability, illness and injury.
Royal Rehab is renowned for our focus on research and innovation and sits uniquely as a provider of advanced rehabilitation and disability services including supported accommodation, private rehabilitation hospitals, a purpose-built resort for people with spinal cord injury and community services.
Representing a broad range of professions, our people are united by our values of honesty, respect, working together and innovative thinking. We are inspired by a commitment to clinical excellence and personalized care.

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About the role *
The Administration Officer for the LifeWorks service is the first contact for clients of our community and outpatient allied health service. LifeWorks provides allied health services to clients who have a disability or experienced an injury to support our client reach their goals. A blend of customer service and administration, we are seeking an individual who loves talking to clients and supporting them to achieve their goals.
**Key responsibilities include**:

- Supporting the LifeWorks team with administration tasks, using our client management system
- Greeting and booking in clients
- Assisting the Manager to maintain office space and supplies

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About you *
Are you a friendly and organized individual? Do you have previous experience in customer service and administrative roles? Looking for a rewarding career change? Then this is the role for you
**Essential**
- Exceptional customer service skills with knowledge of allied health and/or NDIS
- Good organization and problem-solving skills to support the team and our clients
- Excellent interpersonal and communications skills, both formal and informal and exceptional customer service
- Highly developed phone and face to face skills with ability to communicate effectively with Clients at all stages of their interaction with the service
- Previous experience of a minimum two years in an administration position within a medical/allied health centre or high paced hospital/ clinic environment
- Demonstrated high level keyboard/ computer skills and use of Microsoft Word, Excel and web-based client management systems
- Ability to work autonomously and within a multi-disciplinary team environment to meet objectives and timeframes with flexibility
- Proven ability to set priorities, organise workload, and multitask with mínimal supervision

**Desirable**
- Ability to clearly write reports, documents, correspondence and attend to medical dictation work with accuracy
- Proficiency in medical terminology

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What we offer *
- Salary packaging + benefits
- Friendly and close-knit team environment
- Supportive and experienced leadership team
- Genuine career opportunities

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What’s next?*
This is an exciting opportunity to have a real impact on the day to day running of the office. If this sounds like the perfect role for you, **APPLY now**
Applications must address the full Essential and Desirable selection criteria, as outlined in the position description.
CLICK HERE TO VIEW THE POSITION DESCRIPTION
**Please note**: The successful applicant will be required to undergo pre-employment checks including but not limited to a current criminal record check, working with children check, employment history and referee checks.
**All final applicants for this position will be requested to provide evidence of their COVID-19 vaccination immunisation record or medical exemption certificate as part of the recruitment process**:

- We do not provide sponsorship and no agencies please._

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Further Enquiries: *
Kylie Chambers - Clinical Operations Manager, LifeWorks
Phone: 0478 488 568

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