Relationships and Service Support Officer

2 days ago

Ryde, Australia Little Zaks Full time

Make a difference and impact in your role
- Work for an industry leader in Early Childhood
- Be a part of a brand new team

**Join Our Team**
Are you a dynamic and organised professional with experience in administration? Do you have a passion for providing excellent customer service while managing administrative operations efficiently? If so, we want to hear from you

**About Us**
Little Zak's Academy is a leader in early childhood education, committed to providing a nurturing and inspiring environment for young learners. Our dedicated team plays a vital role in ensuring seamless administrative support to families, educators, and the wider community.

**About the Role**
We are seeking an experienced **admin**team member to work in our "Relationships and Service Support " team offering business operations support. You will be responsible for handling customer service enquiries, and supporting parents and families with essential administrative tasks. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys making a positive impact.

**Key Responsibilities**
- Oversee compliance documentation.
- Deliver exceptional customer service and respond professionally to parent and family enquiries.
- Ensure accuracy in administrative processes, record-keeping, and reporting.
- Identify and implement process improvements for efficiency.
- Coordinate internal and external communication, managing general office administration.
- Foster a collaborative and positive team culture.

**About You**
To be successful in this role, you will have:

- Proven experience in administration and customer service, preferably in the education or childcare sector.
- Excellent communication and interpersonal abilities.
- High attention to detail and strong organisational skills.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Proficiency in Microsoft Office Suite and experience with childcare management software (desirable).

**Why Join Us?**
- Be part of a supportive and dynamic team.
- Opportunities for professional growth and career development.
- A rewarding role that makes a real impact on families and early childhood education.
- Competitive salary and benefits.

**How to Apply**

**Join us in shaping the future of early childhood education

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