Hotel Assistant Manager

2 weeks ago


Gold Coast, Australia The Star Entertainment Group Full time

**There has never been a better time to join The Dorsett team as the Hotel Assistant Manager**

As the **Hotel Assistant Manager**, you will liaise with guests to provide security and customer relations, ensuring exceptional customer service is received by all guests during their stay. With excellent communication skills and meticulous grooming, you will be a confident individual with a clear understanding of what it means to deliver a truly unique guest experience.

We are specifically looking for someone who has:

- Hotel management & rooms experience
- Demonstrated leadership skills
- Proven ability to handle guest enquiries and concerns
- Knowledge of Opera PMS system preferred
- High level customer service experience
- Flexibility to work rotational shifts including weekends

**Our benefits**
- Discounts across award winning restaurants and accommodation
- Lifestyle discounts including gym memberships and laundry services
- FREE buffet meal with a new menu everyday
- Career development, training and courses via The Star Academy

**About us**

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJs at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

**Our Culture**

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.



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