Customer Contact Officer

4 days ago


Bibra Lake, Australia Pickles Auctions Full time

Customer Contact Officer

**Location**:
Bibra Lake

Employment Type:
Full-Time Permanent

Department:
Digital - Customer Contact Team 1

**WHY WORK FOR PICKLES**
- National opportunities for career development
- Supportive and friendly workplace team and culture
- Varied and exciting position providing inbound customer support
- Training and development provided

**ABOUT THE ROLE**

In this role you will be working Monday - Friday (40 hours per week) and have the option to work remotely or from one of our branches across Australia.
- Your key responsibilities will include:_
- Providing friendly customer service to inbound callers and providing answers to their questions
- Listening and understanding our customer’s needs
- Data entry - taking notes and using the platforms to keep a record
- Complaint handling, admin and info or, buyer queries
- Collaborating with the wider marketing and innovation team
- Contributing to the development of processes.

**ABOUT YOU**

To be successful in this role, you will need to have the following skills and experience:

- Exceptional communication and organisational skills
- Demonstrated experience in customer service and excellent phone manner
- Ability to prioritise, multi-task and problem solve under pressure
- Demonstrated ability to source accurate information quickly and effectively to resolve customer requests
- Self-motivated, driven and customer-centric
- Available between hours of 8 am - 8 pm
- Enjoy working within a fast-paced environment
- Share our core values

**WHAT’S IN IT FOR YOU**
- **Training & Development**- On the job training to make you an expert in your area, internal career pathing opportunities, and study assistance options to help you complete a course or qualification.
- **Community & Wellbeing** - Pickles proudly support local events and charities, enjoy paid volunteer leave and access our employee assistance program for you and your family.
- **Reward & Recognition** - Cash vouchers & recognition awards for doing great work and celebration of long service.



  • Bibra Lake, Australia Sika AG Full time

    Company Description Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, & Mining divisions across Australia.We are a Global Organization with subsidiaries in over 103 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...


  • Bibra Lake, Australia JP Pallets Full time

    Receptionist / Office Support Full Time | Weekdays 8am - 4pm | Immediate Start We are a locally run business seeking a friendly, professional, and organised individual to join our team as Receptionist / Office Support. This is a great opportunity for someone who enjoys working in a customer-facing role while supporting a busy office environment. Key...

  • Office Administrator

    2 weeks ago


    Bibra Lake, Australia Abdex Industries Full time

    **ABOUT US** Abdex Industries is a family owned and run business established in 1974. Specialising in the supply of fluid transfer products and services which includes; high and ultra-high pressure hose assemblies, instrumentation fittings and valves. As well as proof pressure testing and certification, hose inspection and management. With offices in...

  • Purchasing Officer

    6 days ago


    Bibra Lake, Australia Vikal International Full time

    **About Us** Vikal International is a leader in the manufacture of custom-built Superyacht tenders. **Responsibilities** Varied role including but not limited to the following: - General office data entry and assistance with documentary management and creation Create purchase orders for the supply of goods. - Update and maintain supplier databases. -...

  • Purchasing Officer

    1 day ago


    Bibra Lake, Australia Vikal International Full time

    **About Us** Vikal International is a leader in the manufacture of custom-built Superyacht tenders. **Responsibilities** Varied role including but not limited to the following: - General office data entry and assistance with documentary management and creation Create purchase orders for the supply of goods. - Update and maintain supplier databases. -...


  • Bibra Lake, Australia Autoleague Full time

    Fantastic career opportunity with an exciting & innovative group. - Career progression opportunities. - Be part of a purpose driven brand that puts people first. **About CarPlace** CarPlace is dedicated to reshaping the vehicle buying and selling experience. We pride ourselves on exceptional service, professionalism, and delivering seamless solutions to our...


  • Bibra Lake, Australia Electrotech Australia Full time

    **About the Company** Electrotech's core business is the servicing and sale of high-quality communications and navigation equipment for the civilian and naval maritime sectors. Electrotech also supplies and supports land mobile satellite communication systems to a wide range of customers. A wholly Australian owned enterprise, Electrotech was founded in 1989...

  • Office Allrounder

    2 weeks ago


    Bibra Lake, Australia JP Pallets Full time

    This is a varied role in the Office Including, Customer Service, Sales, Material Handling, Inventory Control, Research and Marketing. Position is Full Time 8am - 4pm Weekdays. Starting Rate - $25 per hour (Training) Must Have: - Valid Licence - Microsoft Office Suite Experience - Reckon Experience an advantage - Forklift experience an advantage - Good...


  • Bibra Lake, Australia Support Services - InfraBuild Full time

    **About the role**: Join our successful and tight-knit team in our **Bibra Lake** branch. This role will be working closely with both our Sales and Operations teams, to ensure customers have a positive experience with **InfraBuild**. This is an exciting opportunity for someone looking to build on their existing customer service/sales...

  • Office Assistant

    2 weeks ago


    Bibra Lake, Australia JP Pallets Full time

    We are a locally run business that is in search of a dedicated and enthusiastic individual to assist our Sales team in day to day tasks. This position is full time Weekdays 8am - 4pm **This job entails but is not limited to**: - Assist with stock management and warehouse Scheduling - Customer service - Processing Purchase Orders - Placing product orders...