
Customer Contact Officer
2 weeks ago
Customer Contact Officer
**Location**:
Bibra Lake
Employment Type:
Full-Time Permanent
Department:
Digital - Customer Contact Team 1
**WHY WORK FOR PICKLES**
- National opportunities for career development
- Supportive and friendly workplace team and culture
- Varied and exciting position providing inbound customer support
- Training and development provided
**ABOUT THE ROLE**
In this role you will be working Monday - Friday (40 hours per week) and have the option to work remotely or from one of our branches across Australia.
- Your key responsibilities will include:_
- Providing friendly customer service to inbound callers and providing answers to their questions
- Listening and understanding our customer’s needs
- Data entry - taking notes and using the platforms to keep a record
- Complaint handling, admin and info or, buyer queries
- Collaborating with the wider marketing and innovation team
- Contributing to the development of processes.
**ABOUT YOU**
To be successful in this role, you will need to have the following skills and experience:
- Exceptional communication and organisational skills
- Demonstrated experience in customer service and excellent phone manner
- Ability to prioritise, multi-task and problem solve under pressure
- Demonstrated ability to source accurate information quickly and effectively to resolve customer requests
- Self-motivated, driven and customer-centric
- Available between hours of 8 am - 8 pm
- Enjoy working within a fast-paced environment
- Share our core values
**WHAT’S IN IT FOR YOU**
- **Training & Development**- On the job training to make you an expert in your area, internal career pathing opportunities, and study assistance options to help you complete a course or qualification.
- **Community & Wellbeing** - Pickles proudly support local events and charities, enjoy paid volunteer leave and access our employee assistance program for you and your family.
- **Reward & Recognition** - Cash vouchers & recognition awards for doing great work and celebration of long service.
-
Customer Support Officer
5 days ago
Bibra Lake, Australia Evoo Quality Foods Full time $60,000 - $80,000 per yearCustomer Support Officer Is this job for you? We are looking for someone with a flair and passion for Customer Service. You are someone that is approachable and friendly and is a great multitasker and happy to work in a fast-paced environment, with great communication skills. You are looking for an opportunity in a position that recognises hard work,...
-
Customer Service Officer
4 days ago
Bibra Lake, Australia Lotus People Full timeCustomer Service Officer - Temporary to Permanent - Bibra Lake - Circa $33 p/h + Super - Immediate Start Are you a customer service superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre!) in Bibra...
-
Retail Customer Service Officer
1 week ago
Bibra Lake, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Retail Customer Service Officer
6 days ago
Bibra Lake, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Office Administrator and Sales
3 days ago
Bibra Lake, Australia Floors of Distinction Full timeW E A R E H I R I N G We are looking for one fantastic personality (possibly two) to join our showroom team. Job type is casual/part-time suitable around uni hours with a guarantee of at least 15 hours per week. Hours are 9.30-5.00pm Monday -Friday (negotiable) and 9.30-1.00pm Saturdays. Daily tasks and responsibilities include; - Assist customers in the...
-
Customer Services Officer
2 days ago
Bibra Lake, Australia Sika Full time**Company Description** Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000...
-
Customer Service Officer
5 days ago
Bibra Lake, Australia BlueScope Full timeBlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come and discover the...
-
Customer Service Officer
1 week ago
Bibra Lake, Australia Sika Full time**Company Description** Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, & Mining divisions across Australia. We are a Global Organization with subsidiaries in over 103 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...
-
Customer Service
2 weeks ago
Bibra Lake, Australia Frontline Human Resources Full time**Customer Services Officer** **Frontline Human Resources** a privately own company established in 2001 and has a legacy of creating opportunities for companies and workers. Australian owned and operated, FHR has branches in Perth, Victoria, New South Wales, South Australia and Queensland. With remote teams and a huge database of contingent workers, we have...
-
Purchasing Officer
1 week ago
Bibra Lake, Australia Vikal International Full time**About Us** Vikal International is a leader in the manufacture of custom-built Superyacht tenders. **Responsibilities** Varied role including but not limited to the following: - General office data entry and assistance with documentary management and creation Create purchase orders for the supply of goods. - Update and maintain supplier databases. -...