Multicultural Liaison Officer

3 days ago

Footscray, Australia AMES Australia Full time

Settlement Support and Community Care | Dallas, Footscray | Maximum Term - Full-time
- Multiple Full-time Maximum Term positions available to 30 June 2026, based at our Footscray/Dallas locations
- Directly support AMES' strategic priorities of improving long-term independence for multicultural clients and reducing systemic service barriers
- Annual salary is $87,354 + 12% super
- Other benefits include:

- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

**About the role**:
The **Multicultural Liaison Officer** (MLO) plays a critical role in enhancing service accessibility and engagement for multicultural individuals living with disabilities and/or needing aged care. This position will undertake community consultation, collaboration with allied health professionals, education and advocacy, representing AMES Australia in this important work to close existing service gaps and ensure service standards for these vulnerable clients are maintained.

**To be considered for this role, you will be able to demonstrate the following key selection criteria**:

- Degree in Health Care, Social Work, Community Development or related field; AND
- Minimum 3 years’ experience working in the community services sector, including some leadership experience
OR
- Diploma in Health Services, Social Work, Community Development or related field; AND
- Minimum 5 years’ experience working in the community services sector, including some leadership experience
- Demonstrated understanding of multicultural communities, including cultural norms, communication styles, and barriers to service access
- Demonstrated knowledge of the National Disability Insurance Scheme (NDIS), My Aged Care, and related support frameworks
- Proven ability to build trust and rapport with diverse community groups through outreach, education, and advocacy
- Strong commitment to inclusive, respectful, and empowering approaches when working with individuals from culturally and linguistically diverse (CALD) backgrounds
- Proficiency in one or more community languages and ability to communicate effectively across language barriers
- Skilled in working with internal teams, external providers, and community leaders to coordinate care and share insights
- Demonstrated ability to deliver cultural awareness sessions and contribute to staff development initiatives
- Demonstrated competence in maintaining accurate records, preparing reports, and contributing to program evaluation
- Proficiency in using client management systems, Microsoft Office, and digital tools for communication and documentation
- It is a mandatory requirement for the position holder to have and maintain a current Working With Children Check (Employee)
- Your current resume
- Cover letter addressing the key selection criteria outlined above

**About us**

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia's Values include: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

  • Client Liaison Officer

    11 hours ago

    Footscray, Victoria, , Australia Doutta Galla Aged Services Full time $60,000 - $90,000 per year

    Employment Type: Full-timeLocation: Footscray, VICAbout Us:Doutta Galla Aged Services is a not-for-profit aged care organisation with over 30 years' experience caring for people from all backgrounds. Diversity and inclusion aren't just words – they shape the everyday experience for our residents and staff. At Doutta Galla, we foster a genuine culture of...

  • Administration Officer

    2 weeks ago

    Footscray, Australia Baptcare Full time

    Administration Assistant Residential Aged Care - Full Time Position - Maximum Term Contract Westhaven Community - Footscray, VIC Opportunity to work in your local community Enjoy the benefits of salary packaging with up to $18,500k pa tax free Great organisational positive work culture with a diverse and inclusive team **About the Company**: Baptcare is...

  • Wurundjeri Moonee Ponds Creek Liaison and Action

    4 days ago

    Footscray, Australia Greater Western Water Full time

    Work from home, GWW offices (Footscray or Sunbury) - 1 year, 8 Month Fixed Term Contract, Part time 3 days per week - Connect with traditional owners and deliver the Immersive Trail on the Moonee Ponds Creek - This role is scoped at a full-time salary $89,264 plus 10.5% super pro rata for 3 days per week, $53,558.40 plus 11% super. **About Greater Western...

  • Admin/marketing Officer

    4 days ago

    Footscray, Australia OSS MARITIME GROUP Full time

    **Summary** Marketing officer - close to public transport/close to city location; attractive remuneration package; extensive learning opportunities; friendly team **Company/Job Overall** - OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent trading record of over 30 years. **Job...

  • Purchasing Officer

    1 week ago

    Footscray, Australia OSS Maritime Group Full time

    Company/Job Overall • OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent global trading record of over 30 years. • We have a fantastic opportunity for an ambitious and experienced candidate to join our Purchasing team at our Melbourne head office. Valuing employee contributions and...

  • Accounts Payable Officer

    1 week ago

    Footscray, Australia OSS Maritime Group Full time

    Company/Job Overall • OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent global trading record of over 30 years. • We have a fantastic opportunity for an ambitious and experienced candidate to joint our Accounting team at our head office in Melbourne. Job Purpose • Serve as an...

  • Accounts Payable Officer

    1 week ago

    Footscray, Australia OSS MARITIME GROUP Full time

    **Company/Job Overall** - OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent global trading record of over 30 years. **Job Purpose** - Serve as an important member of the Accounting team - Process payment accurately without any delay - Ensure the book is up to date - Ensure all employees...

  • Mayor and Councillors Support Officer

    4 days ago

    Footscray, Australia Maribyrnong City Council Full time

    Reference: 6133460 - **Permanent Full Time**: - **Band 6 ($($89,846 - $97,345) plus 10.5% Super plus monthly Accrued Day Off**: - **Braybrook, Melbourne** **About Us** Maribyrnong City Council is undergoing significant change in population growth, redevelopment, and a transitioning economy is leading to an influx of new residents, businesses and...

  • Marketing Officer

    1 week ago

    Footscray, Australia OSS MARITIME GROUP Full time

    **Company/Job Overall** - OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent trading record of over 30 years. Due to our recent expansion, we are seeking an additional staff member to support our increased workload. **Job Purpose** - Serve as an important member of the Marketing team -...

  • Assistant Corporate Secretary

    1 week ago

    Footscray, Australia Greater Western Water Full time

    **About Greater Western Water** We're waterand more. GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. **_Benefits_** - _We embrace flexibility and connection with a...