Administration Assistant

1 day ago

North Lakes, Australia LogiCamms Full time

Full-time permanent role based in Brisbane - North Lakes
- Flexible & dynamic team environment with salary and benefits to match

**About Verbrec**

Competency Training (RTO#31299) is an industry leading training brand, owned by Verbrec; with training facilities in Perth, Brisbane, Central Queensland and Adelaide. We deliver publicly scheduled and manage on-site training for some of the largest companies and projects around the world. We specialise in providing Nationally Recognised Training and assessment services for the Electrical, Construction, Mining & Resources, Oil & Gas, Logistics and Engineering industries.

**About the role**

The Training Administrator is required to contribute to the provision of quality service by providing administrative support for the training centre in a professional and efficient manner. You will demonstrate initiative and work as an enthusiastic team member in accordance with the training centre’s office routines and procedures, keeping in mind the overall business objectives.

**The role will include**:

- Answer telephone calls and client inquiries to respond in a timely manner
- Co-ordinate learner enrolments and book learners into training courses using the Student Management System (SMS)
- Ensure learners meet the correct pre-requisite requirements for the relevant accreditation issuance in line with Regulations
- Ensure accurate data entry for student enrolments, funding contracts, resulting, attendance, and award issuance
- Collating all assessment and pre-requisite documents that form part of the final portfolio to issue a student with accreditations
- Correctly filing and storing learner assessment and certification documents in the SMS
- Consistent monitoring of data collection, and provide support for monthly/annual reporting in accordance with the Standards for RTOs 2015
- Support the RTO with general administrative task completion.

**About You**

This role will be based in our North Lakes office and to be successful, you must have the following:

- Demonstrated ability to establish and support customer/learner relationships
- Exposure to training administration and Learning Management Systems / databases
- Strong attention to detail and task focused
- Strong skills in the Microsoft Office suite with high attention to detail
- Preferred experience working in a Training/RTO organisation as an Administrator (desirable)
- Understanding of the Standards for RTOs & required compliance activities (desirable)
- Experience working in a team environment where positive communication and teamwork are paramount.

**The new Verbrec** brand represents our evolution and continued growth by leveraging emerging techniques and technologies for the benefit of our clients. Evolution, engineered.

**Our Vision** - Meeting the future by engineering transformative solutions through full project and asset lifecycles.

**Our Promise to You** - We believe in passionate and innovative people delivering our success. We take pride in seeing our people continually develop their career opportunities and access wonderful employee benefits. We offer our people engaging and challenging work, the opportunity for personal success and, a fun and friendly culture. We are an inclusive workplace and we believe in diversity and opportunity for all.

**Please note, a satisfactory National Criminal Check will be required prior to commencement of employment

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