Customer Service
1 day ago
Customer Service Opportunity within Medical Manufacturing. Castle Hill.
**Your new company**
Work as a customer service specialist for a global leader in medical manufacturing, within the Advanced Bionics Team. Office located in Baulkham Hills.
**Your new role**
- Booking and confirming courier deliveries and pick ups
- Invoice order after stock is dispatched
- Look-up order status and details and provide update to customers
- Assisting customers with initial usage of products and ongoing problem resolution. Where cannot answer query passing on to the relevant staff member for assistance
- Investigating, resolving or escalating all customer complaints in a timely fashion
**What you'll need to succeed***
- Customer service experience in retail or hospitality
- Contact centre experience (desired but not essential)
- Good interpersonal and team Skills
- Data entry (desired but not essential)
- Ability to pick up things quickly and work in a fast paced environment
- Excellent communication skills
**What you'll get in return***
- Office located in Baulkham Hills
- Mon-Fri, 9am-5pm
- Temporary contract with possibility to be extended
- Great work culture
- $30 ph + super
- Free onsite parking
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508** #2676949
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