Customer Service

2 days ago

Sydney Western Suburbs, Australia HAYS Full time

Local Government Council - PARRAMATTA

**Your new company**

Exciting role working for a local government area located in Western Sydney providing multiple services to members of the public.

**Your new role**

This position is responsible for working as a member of the Customer Contact Centre Team responding to customer enquiries and requests in a professional and timely manner.

Your new role working as a Customer Service Officer, you will;
- Provide friendly, responsive & accurate information, advice & service to customers via the contact centre
- Also assisting front counter and administrative functions
- Always deliver an excellent customer experience, ensuring client needs and service targets are met or exceeded
- Develop positive and collaborative working relationships within the team

**What you'll need to succeed**
- Experience within a call centre or administrative environment (desirable)
- Strong attention to detail and demonstrated ability to operate effectively across multiple functions
- Fantastic written and verbal communication skills
- The ability to work autonomously, multi-task, prioritise and manage time effectively
- Problem solving skills
- Identify priorities, meet deadlines and work under pressure
- Strong respect for confidentiality and privacy requirements

**What you'll get in return**

If you are successful in this role, you will receive a:

- Fantastic opportunity to work for a NSW Government Organisation
- Position that is Monday-Fri, standard business hours
- Ongoing Temporary position with the opportunity to transition into permanent role
- Competitive salary up to $31/hr + Super
- Supportive and community based team who enjoy working and have fun

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508**#2781666

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