Fraud Investigator

7 days ago

Sydney Western Suburbs, Australia Service NSW Full time

**Fraud Investigator - Service NSW**

**SNSW Grade: 7/8**
**Employment Type: 2 x Ongoing Full-Time**
**Location: Haymarket, Parramatta or Gosford**

**This role sits within the Enterprise Risk and Enablement Division in the SNW Fraud Management team**

**About the team**

The SNSW Fraud Management Team comprises of two distinct teams:

- Fraud Investigation - reviews alleged, suspected, or detected incidents of fraud, and escalates cases to law enforcement including representing SNSW in courts proceedings; and
- Fraud Intelligence and Data Analysis
- proactively identifies tactical intelligence through analysis, continuous improvement opportunities through trends, patterns and methods impacting current and future environments.

**Your day-to-day**:
As the Fraud Investigator, you will assess and investigate referrals of fraud to provide a high level of expertise in the delivery of multi-faceted risk-based investigations and assessment utilising intelligence driven systems for the protection of the public, businesses and communities in NSW.

**Responsibilities**:

- prepare and undertake complex investigation activities through the delivery of programs and transactions to ensure compliance to applicable legislation
- Research, analyse, collate information, and identify trends and policy issues from internal and external sources to provide recommendations regarding, legislative non-compliance and/or fraud identification, investigation and evidentiary processes to inform decision making
- Support the team to participate in litigation where appropriate to ensure the provision of effective representation on behalf of the organisation

**To be successful in this role you will demonstrate**:

- You have demonstrated skills, recent and relevant experience in the formal conduct of criminal fraud investigations
- You have or are willing to obtain Certificate IV in Investigations (Government)
- You have strong communication and stakeholder management skills
- You have excellent organisational and multitasking abilities
- You are adaptable to competing priorities and challenges in dynamic environments

Salary Service NSW Grade 7/8, with the base salary for this role starting at $102899 base plus superannuation

**Closing Date: Friday 14th February 2025 at 9:59am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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