Customer Service Officer

2 days ago

Blacktown, Australia Blacktown City Council Full time

**

**Job No**:BC3012**

**Location**:Blacktown, NSW**
**Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs.

Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.

With $22.6 billion regional economy, Blacktown City is also home to 30,000 businesses.

Working at Blacktown City Council provides widespread, exciting professional opportunities.

Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units.

We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people.

**About the opportunity**

We have 5 new on-call casual positions available for experienced Customer Service Officers to join the Community Law Enforcement and Waste section.

In this role, you will provide a high level of customer service to customers requiring information concerning the Council's waste services and Food Organics and Garden Organics.

You will be providing support to customers over the phone within the call centre and in person at the customer service counter.

Council's hours of operation are 8.00 am - 4.30 pm, Monday - Friday. Weekly shifts and start and finish times will vary in accordance with our business needs.

**Qualifications and experience**

**Essential**:

- Relevant qualifications in an appropriate field and/or relevant experience
- A minimum of twelve (12) months’ work experience in a similar role
- Availability to work flexible working hours
- Ability to work in a team environment
- Demonstrated commitment to customer service.

**Desirable**:

- Previous experience in Local Government.

**Remuneration and benefits**

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.
- Entry level for this position starts at $36.3203 per hour, plus 25% casual loading
- Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport and gym membership discounts, and social clubs.

**Our commitment to safety**

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, well-being and empowerment of children.
- Have your resume and any other relevant documentation ready to attach.

Best of luck.

**Closing date: Friday 17 January 2025, 11.59 pm**

**Contact officer: Richard Wiezel 9839 6118**

**Internal ref: Casual

  • Customer Service Officer

    2 days ago

    Blacktown, Australia Blacktown City Council Full time

    ** **Job No**:BC3011** **Location**:Blacktown, NSW** **Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community,...

  • Customer Service Officer

    2 weeks ago

    Blacktown, Australia Bank of Queensland Full time

    **About the Role** - Seeking passionate Customer Service Officer to join the BOQ team - Flexible workplace & Collaborative Team - Owner Managed Branch Blacktown Based - Open to discussion of being a full time or a part time opportunity As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer...

  • Customer Service Officer

    2 days ago

    Blacktown, New South Wales, Australia Blacktown City Council Full time $64,000 - $72,800 per year

    Job No: BC3358 Location: Blacktown, NSWBlacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more...

  • Customer Service Officer ATSI

    8 hours ago

    Blacktown, New South Wales, Australia AMES Australia Full time $55,000 - $75,000 per year

    Employment | Blacktown | Maximum Term - Full-timeFull-time maximum term position to 31 July 2026, based at our Blacktown NSW OfficeSupport clients who identify as Aboriginal or Torres Strait Islander, to address/overcome barriers to employmentWe are seeking applications for a Customer Service Officer from candidates who identify as being from Aboriginal or...

  • Customer Service Officer Atsi

    2 days ago

    Blacktown, Australia AMES Australia Full time

    Employment | Blacktown | Maximum Term - Full-time - Full-time maximum term position to 31 July 2026, based at our Blacktown NSW Office - Support clients who identify as Aboriginal or Torres Strait Islander, to address/overcome barriers to employment - Annual salary is $55,755 + 12% super - Other benefits include: - Regular performance feedback and...

  • Customer Service Representative

    2 weeks ago

    Blacktown, Australia Manvision Consulting Full time

    **Job Title: Business Service Associate** **Company**: Blacktown Printing, Couriers & Logistics **Location**: Blacktown, Australia **About Us**: A leading business service center dedicated to assisting local small and medium-sized businesses with their outsourced marketing, logistics, and operational needs. We offer a comprehensive range of flexible...

  • Customer Service Supervisor

    2 weeks ago

    Blacktown, Australia Strategy One Human Resources Full time

    An experienced Customer Service Supervisor is required to join a very well established industrial parts company. This well established organisation, who are leaders in their field are now seeking an experienced Customer Service Supervisor to take on this busy and fast paced role. **What's in it for you!** - Perm Position - Salary starting from $75k +...

  • Customer Service Manager

    2 weeks ago

    Blacktown, New South Wales, Australia Workers Lifestyle Group Full time $100,000 - $120,000 per year

    About the roleThis role reports directly to the Venue Manager and entails ensuring the smooth running of the day-to-day management of the club, working a 24/7 rotating roster (4 days a week) across all three Club premises (Primary location Workers Blacktown Club and Workers Sports Club).We are seeking an individual who not only understands 'how' things are...

  • Customer Service Specialist

    4 days ago

    Blacktown, Australia Great Southern Bank Full time

    **More about the role** Our **Customer Service Specialist **role is pivotal to supporting our purpose. Based in our Blacktown branch you will serve the local community as the first point of contact for our customers and their everyday banking and personal lending needs. You’ll be challenging yourself every day to deliver sales results and help our...

  • Customer Service Representative

    2 days ago

    Blacktown, New South Wales, Australia Amber Group Australia Full time $60,000 - $80,000 per year

    About the businessAmber has been helping Australians bring their renovation visions to life for over 50 years. With an extensive range of indoor and outdoor tiles, natural stone, pavers, bathroom products, and accessories, we have become a trusted name in the industry, known for quality, style, and service. As a leading franchisor, our network of stores is...