Logistics Customer Service

6 days ago


Bankstown, Australia DH & Associates Full time

**Logistics Customer Service** **OVERALL SCOPE OF THE ORGANISATION** Our client is incorporated to meet the growing demand in the market for efficient Supply Chain Management (SCM) and logistics systems. They provide personalized SCM/Logistics solutions aligned with the varying needs of companies based on its own integrated Supply Chain & Logistics solution. Depending on the customers’ needs, various solution combinations are offered which ensures a steady information exchange among the solutions and connections within the systems. **ESSENTIAL DUTIES / RESPONSIBILITIES** - Liaise with LSPs for status update and clarification - Escalates issues and concerns regarding delivery issues - Prepare return or futile delivery report on daily basis - Coordinate with internal stakeholders regarding re-delivery requirements - Book re-delivery with LSPs once dates are booked/confirmed - Process IOD in Cello system upon confirmation of re-delivery - Coordinate with returns team and Process returns Process in Cello system - Attend to ad-hoc inquiries regarding returns, re-delivery status etc **REQUIREMENTS** - Above High School Degree - MS Office skills (Word/Excel/Power Point/ suite) - English advanced level - Must living in Australia - Must have logistic/warehouse knowledge, and IOD **Preference** - Work experience in Multinational company - Consumer electronics transportation control experience - Sales logistic controller experience Schedule: - Monday to Friday **Experience**: - Inbound call centre: 1 year (preferred) Unsuccessful applicants will not be responded. Global Organization - Great Career Progression - Sydney Location Classification: Manufacturing, Transport & Logistics> Warehouse Ability to commute/relocate: - Bankstown, NSW: Reliably commute or planning to relocate before starting work (required) Work Authorisation: - Australia (required) Work Location: In person



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