Customer Service Officer

5 days ago

Bankstown, Australia Kennedy Reid Full time

Join a Australian-born entrepreneurial organization who are now world leaders
- Work in an environment that promotes support, training and clear progression
- Opportunity to work in a flexible hybrid structure with great employee benefits.

**The Company**
Our client is an Australian-born entrepreneurial organization who are now world leaders in drinking water solutions, proving products & services to more than 70 countries globally

We are currently assisting their growing team, in the recruitment of Customer Service Representatives. Start immediately, with a detailed training pathway and have the flexibility to work from home in a hybrid structure after training. You'll have a great support network available that focus on providing the highest customer service experience for their clients. A team fully invested in their people, progression, and promotion from within.

**The Role**
As a Customer Service Representative, your duties will include but not be limited to:

- Ensuring at all times customer service is the highest priority
- Following up with various departments and technicians to ensure accurate information is communicated to clients
- Ensuring all databases are updated accurately
- Handling warranty enquires, scheduling technician calls
- Processing invoices
- Accurate and timely data entry
- **Location**: Condell Park
- **Hours**: Monday to Friday - between 8:00 am to 6:00 pm (37.5 hour week)
- **Salary: $60,000 **+ Super (with potential to earn up to 10% bonus) With Temp and Perm postions available

**You**
As a successful Customer Service Representative, you will offer:

- **Previous experience in a customer service environment (call centre preferred)**:

- **A quality over-quantity approach to great customer service**:

- **Experience working in the manufacturing industry ideal**:

- High attention to detail
- Excellent verbal and written communication skills
- A positive, confident approach to problem-solving
- Reliable, hard working approach and can-do attitude

**Benefits**
Offering a wide range of benefits including:

- **Potential to earn upto 10% of your salary in Bonus'**:

- **Flexibility to WFH (2 days)**:

- Employee Assistance Program
- Discounted products
- Maternity/paternity paid leave,
- Access to ongoing professional development
- Clear Career and growth opportunities

**How to Apply

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