HR Officer Administrator

The HR Officer Administration is responsible for providing pro-active administrative
services and support within the Remuneration and Employment team and the broader
Human Resources Services.

The role provides effective internal quality customer service and contributes to the
implementation and delivery of administrative processes and systems.

A key focus is guiding an environment of continuous improvement and the promotion of a
customer service culture within the Remuneration and Employment team to:

- Assist with supporting all remuneration and employment activities within Council,

including providing direct support to management and employees,
- Assist with the provision and production of Council’s payroll and remuneration

activities and functions, and
- Assist with supporting business monitoring through the development and

implementation of systems and processes for the delivery of the Human Resources
Service.

**RELATIONSHIPS
**Reports to**:(Position Title)**:Program Leader Remuneration and Employment

**Report to: (Position Number)**

**Staff Responsibility**:Nil

**Key Internal Relationships**:Human Resources Services
Senior Leadership Team
Strategic Resource Allocation Service
Business Information Systems Service
Council employees

**Key External Relationships**:LGNSW
Government agencies

Financial institutions

**KEY RESPONSIBILITIES
**1. Proactively advise and respond to employee and management enquiries as well as

acting as the initial escalation point for HR/Payroll enquiries. These could be in person,

higher grade pays, superannuation, deductions, and other documents.

3. Assist Payroll Officers in the provision of an accurate, timely and customer focused
production of Council’s payroll and ensure all relevant internal and external
responsibilities are met.

4. Support and assist the administration in the end of pay, end of month and end of year
activities; and assist with the archiving of documents into the document control system
(Content Manager).

5. Assist HR Analyst with position establishments and data integrity activities ensuring

accuracy, compliance, updates and improvement of data and systems.

6. Provide administrative support to the Program Leader Remuneration and Employment

and the broader HRS team, including photocopying, minute taking and distribution,
invoicing and other duties as required.

7. Participate and assist the Remuneration and Employment team with the coordination
and management of any HRS projects, eg: Health & Wellbeing, Remuneration and
Benefits Framework

8. Update, administer and monitor the HR information system, the employee self service

and other related systems and ensure data entry accuracy, approve leave in ESS and

9. Collate and provide monthly HR Helpline and payroll operational statistical reports to

the Human Resources Service about service delivery and team activities.

**Guiding Principles
- We act as one organisation responding to the changing needs of our LGA and

community
- We are strategy led, driven by our Community Strategic Plan with clear priorities and

focus
- We are service focused ' we continuously improve service provision and provide

excellent customer service
- We collaborate and work together to achieve our outcomes
- We ensure safety and well-being is at the centre of our organisation, operations and

culture
- We are a financially sustainable organisation, living within our means, ensuring best

value resource allocation

These Guidelines complement the Council’s adopted Values of: Work Together; Work
Safe Home safe; Service Excellence; Value for Money; Trust and Respect; and,
Supporting Community

**Workplace Health & Safety**

Ensure compliance with WHS obligations and responsibilities as outlined in Councils
policies and procedures and under the relevant WHS legislation. These include but are
not limited to: identifying potentially unsafe situations or work practices and notifying your
Supervisor or Manager (or the Health, Safety Manager/Area Safety Representative);
never performing a task that you believe is dangerous or for which you do not have the
experience, or have not received appropriate instructions and training or where the correct
equipment to carry out the task safely is not available; always work in a safe manner and
in accordance with safety instructions, where applicable; use the work equipment supplied
for the job, in accordance with the manufacturer's instructions), and any personal
protective equipment, which the Council deems necessary and has provided; be safety
aware and report any actions to your line manager which will assist the Council to meet
its legal workplace health and safety obligations.

You have the right to cease or direct cessation of unsafe work. In addition you are required
at all times to comply with Councils Asbestos Management Plan and Policy.

**Compliance & Risk**

You are responsible for ensuring that you conduct your risk management responsibilities
as described in c