Event Support Officer

4 days ago

Katoomba, New South Wales, Australia Katoomba Christian Convention Full time $45,000 - $65,000 per year

Event Support Officer - Full Time

Katoomba Christian Convention (KCC) is a not-for-profit Christian organisation that's been welcoming guests since 1903. Each year we host thousands at our conventions and welcome schools, churches, corporates and community groups to our beautiful 28-acre site in the Blue Mountains. With accommodation for over 500 guests, we're passionate about hospitality and creating memorable experiences.

We are seeking an Event Support Officer with a positive, can-do, customer-focused attitude to join our team on site in Katoomba.

Key Responsibilities

  • Administrative Support for Events

    Assist with the planning and coordination of all large internal and external events, including pre-event logistics, documentation and communications.
  • Duty Manager and On-Call Coverage

    With a deep understanding of the event details from early planning stages, the successful applicant will be well-positioned to hold the Duty Manager role during major events. This will require an individual with the appropriate aptitude, reliability, and decision-making ability to manage Duty Manager and On-Call responsibilities effectively.
  • Event Set-Up Support & Casual Staff Supervision

    Assist with physical event set-ups, including leading and coordinating casual staff for large event set-ups
  • AV & IT Support

    Provide AV and IT support to both the groups and the wider team.
  • General Office Support

    Provide administrative, sales and campground management support to the broader office team during periods of high demand or when covering staff leave.

Essential Criteria

  • Minimum 2 years' experience and/or qualification in Event Management
  • Current NSW drivers license
  • Capacity to be part of a Christ-centered organisational culture
  • High level organisational skills with excellent attention to detail and accuracy
  • Excellent skills in customer service, sales and administration
  • Strong proficiency in Microsoft office package
  • Experience and/or aptitude with general IT and audio visual equipment toubleshooting
  • People person, quick to develop rapport, with leadership skills
  • Physically able to lift up to 20kg, stand for long periods and work outdoors
  • Adept at effectively communicating with guests, staff and contractors
  • Excellent initiative and problem solving skills
  • Flexible and adaptable to changing priorities to meet guest needs
  • Strong multi-tasking, organisational and time management planning skills
  • Team player, and able to work independently
  • Good work ethic with integrity and a "can do" positive attitude
  • Maturity to handle a variety of issues that may arise
  • High standard of written and spoken English
  • Experience in carrying out best practice Work Health and Safety standards and emergency procedures, or willingness to learn
  • Being familiar with and involved in KCC events is desirable

Applicant must be a permanent Australian resident.

To apply for this position, please email your CV and a cover letter to 

Applications close Friday 10th October 2025, however we may choose to act on applications as they are received. Those shortlisted for interview will be contacted by Monday 17th October 2025. If you have not been contacted by this date, please consider your application unsuccessful on this occasion.

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