Service Now Configuration Analyst

12 hours ago

Brisbane, Australia M&T Resources Full time

**Brisbane**

**IT & Telecomms**

IT - Other
- 6m contract + extension
- Flexible WFH arrangements
- Attractive Market Rates

The position of Service Now Configuration Analyst (Analyst) reports to the Retail Platform Lead. The contractor will be an experienced Analyst with knowledge of contemporary IT Service Management capability, including strong Knowledge of **ServiceNow** with particular focus on:
Essential Criteria:
*Demonstrated **strong** experience knowledge of technical and detailed analysis associated ServiceNow Configuration and Integration

*Demonstrated **strong** stakeholder management skills with proven ability to engage with technical resources, senior execute team and external vendors/partners.
- Demonstrated experience working on projects leveraging a variety of development / delivery methodologies.

*Proven **strong** experience in elicit business and architectural information from others and document it as part of solution designs.
- Understanding of Project Delivery life cycle and associated methodologies
- Ability to elicit business information from others, document and present it clearly articulating issues and proposed solutions, in a dynamic / changing environment.
- Demonstrated ability to communicate effectively (verbal and written communication skills) with business and technical stakeholders, senior management and project team members.

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