Supplier Management Officer

Suncare is committed to "Making People's Lives Better". We do this through providing innovative personal solutions that support people to live their life, their way. We are a Queensland based not-for-profit community services organisation and as a values-based organisation we want our staff to reflect the values that we live by:
**Innovative | Inclusive | Agile | Respectful | Authentic | Collaborative | Empathetic**

Our customers are at the heart of everything we do and the experience they enjoy is critical to the success of our organisation. Every day, Suncare employees are making a difference to real people and making people's lives better.

**Supplier Management Officer - what's involved in the role?**

Liaising with our established contractors and suppliers, you will acquire, negotiate, and procure services and consumables that are essential to meeting the care needs of our customers. You will also collaborate with internal departments, to ensure efficient and effective engagement of third party suppliers, and ensure strong data integrity in our systems is maintained.

This newly created opportunity is available on a permanent full-time basis (Monday to Friday).

**More about the role**:
Working within the Supply Management team, you will:

- Work across internal functions (coordination, scheduling and finance) and directly with suppliers to action customer service and procurement requests.
- Serve as the primary point of contact for assigned suppliers ensuring the ongoing development and maintenance of positive relationships.
- Monitor supplier performance against contractual obligations, ensuring delivery of quality products and services, on time and within budget.
- Manage the resolution of supplier issues in a timely and efficient manner.
- Contribute to the development and maintenance of a brokerage matrix to support the delivery of services within budget KPI’s.
- Review purchase orders to ensure finance approvals are in place and terms have been met in a timely manner.
- Receipt and review invoices to ensure accuracy against agreed terms of service.
- Ensure all data entry processes are followed and fully compliant with business process requirements.
- Strive for quality improvements and cost containment while ensuring business needs are being met.
- Contribute to continuous improvement of operational business processes to ensure maximum efficiencies.

**What you will bring to our team**:
Impressive data entry and attention to detail skills, combined with your outstanding customer service skills to build effective, positive work relationships with all internal and external stakeholders will contribute to your success in this role.

You will also possess:

- Demonstrated experience in procurement or contractor management.
- Effective scheduling, coordination, and time management skills.
- Strong computer literacy and analytical skills.
- A high level of professionalism and business acumen.
- Self-motivation and a drive for continuous improvement.
- Excellent interpersonal, communication, negotiation, and consultation skills.
- Knowledge and/or experience of community sector support services is advantageous.

**What we offer**:
At Suncare our people really are our greatest asset. We offer:

- Salary packaging to increase your take home pay
- Flexible work options, including Hybrid office + work from home
- Friendly, professional office environment in Maroochydore with onsite parking
- Comprehensive induction plus ongoing training and development
- Career progression opportunities
- Fitness Passport + health and wellbeing programs
- Employee Assistance Program
- Suncare shirts/blouses provided
- Latest technology to support you in your role
- To be part of a supportive team in a rewarding, growth industry

As part of the recruitment process, you may be requested to undertake background checks such as criminal history, pre-employment medical, demerit point/driving history and reference checks. It is a condition of employment for this role for the employee to be vaccinated against COVID-19 (minimum of two vaccinations).

Applicants may be requested to disclose any pre-existing illness or injury which may impact on their ability to perform the advertised role. Details are available in section 571 of the Workers Compensation and Rehabilitation Act 2003