Quality/compliance Partner

1 week ago

Buderim, Australia Lutheran Community Care Full time

Across our urban and regional Queensland services, our team of Quality & Accreditation Partners work at all levels across local services, department leads, and corporate support service staff, to provide practical outcomes to the business in the areas of quality processes, compliance, and safety.

**About us**:
Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.

Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They bring our vision to life - helping those we serve to pursue the lives they hope for, and enabling the communities we are part of to thrive.

**About the role**:
Over the Sunshine Coast, we have services based at Buderim, Nambour and Caboolture that this role will support. This role may at times also provide back up to our other regional operations if needed.

This role focuses on implementation and compliance at site level to maintain consistent best-practice quality systems and improvements, including but not limited to:

- Support on-site teams to understand regulatory framework
- Lead coordination of all accreditations and external audits
- Have input into site investigations when required
- Maintain risk registers
- Support sites with development, monitoring and review of procedures
- Conduct internal auditing
- Support sites to comply with report recommendations
- Ensure compliance with Service Level Agreement
- Build strong relationships with Site Managers and teams.

**About you**:

- Significant experience in a Quality role or A Diploma of Quality Auditing
- Understanding of relevant legislation and Aged Care Quality Accreditation standards and/or NDIS Quality Standards
- High level of communication and interpersonal skills
- High level critical thinking, analytical and problem-solving skills
- Strong written and verbal communication skills.

**What we offer**:

- The opportunity to be part of a respected Not For Profit Organisation
- Excellent remuneration package including access to salary packaging
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
- Membership to our full-service Employee Assistance Program, including professional, lifestyle and wellness support
- Learning and professional development opportunities.

To view a copy of the position description please click here.

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