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Customer Service Officer
2 weeks ago
An excellent opportunity to join a growing company in a fast paced industry.
- Excellent Employee Reward Program
- Competitive Salary Package
**About the role**
Join our Customer Service team on a part-time, permanent basis at our Ballarat branch.
**Duties**
- Foster and drive the ‘Yes We Can’ attitude in achieving internal and external customer satisfaction
- Answer a high volume of incoming calls, placing orders and assisting with customer enquiries
- Support operations to ensure the customers' expectations of service are exceeded
- Attend to 'walk-in' customer enquiries and purchases
**Skills & experience**
- Must have previous experience in an office administration and inbound call centre roles
- Demonstrated experience in customer sales, customer retention and customer dispute resolution
- Competent in the use of Microsoft Office
- Familiarity with Pronto highly regarded
