O365 Junior Systems Specialist

Company Description

At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools.

TOMRA Group, creates sensor-based solutions for resource productivity in collection, food, recycling, and mining, employing approximately 4300 people globally. The TOMRA Group continues to innovate and provide cutting-edge solutions for optimal resource productivity and is publicly listed on the Oslo Stock Exchange (OSE: TOM).

Join the Resource Revolution

**Job Description**:
The O365 Jr. Systems Specialist does not have personnel responsibility, but is, together with the rest of the Digital Workplace team, responsible to engage with coworkers and TOMRA personnel to understand the business’s needs and find solutions that motivate them to utilize modern tools and ways of working.

Other responsibilities:

- Identify, monitor, and troubleshoot technical issues in Office 365, and work with Microsoft support when necessary (follow up on support tickets)
- Manage admin roles in Office 365 and Azure AD
- Manage dynamic access groups in Azure AD
- Create and configure SharePoint sites and Microsoft Teams
- Provide level II support for Exchange Online and Microsoft Teams
- Educate, advice, train, and support end users (level II support)
- Create and maintain user and technical documentation
- Maintain archive and deletion policies for mailboxes/Office 365 groups
- Perform content searches in Office 365
- Help manage “on premise” Exchange server, and the connection from that server to Exchange online
- Implement and maintain Business Voice for TOMRA
- Maintain technical skills and knowledge of market trends and competitive insights

**Qualifications**:
About you:

- 2 years’ relevant work experience
- Good communication and collaboration skills
- Excellent problem solving and decision-making skills
- Good overview of standard functionality in Office 365 (SharePoint, Teams, Delve, Power Automate, Stream, Planner, Power BI and the rest of the Office 365 family) and interested in learning new technologies
- Experience with PowerShell is ideal
- Experience with administration of Exchange, Office 365 groups and shared mailboxes
- Knowledge of Microsoft 365 Business Voice
- Open to flexible working hours
- Flexible to travel

We encourage you to bring your authentic self to work and make a positive contribution to your team and the wider business.

Additional Information

Why work for us:
You will have long-term career opportunities, with a globally renowned company and the following:

- Birthday leave - have a day off on us
- Onsite car parking
- We love innovation, so we offer a collaborative environment where idea sharing and thinking outside the box is encouraged
- You may also know us as the award-winning kiwi success story COMPAC or BBC, we strive for greatness and that is reflected from our history and into our future as TOMRA
- Global career opportunities with a strong record for promoting internally
- Professional training and development: We are passionate about people and seeing them succeed.
- We care for the planet and want to make a difference for the future

At TOMRA Food we are optimistic, bold, human and we like our people and customers to feel empowered. Join the resource revolution.

At TOMRA we proudly recognise cultural diversity, inclusiveness of thought and individuals to create a great working environment for our employees. So, even if you don’t think you tick all the boxes and the requirements, but you have what it takes, we would still like to hear from you