
Practice and Ndis Operations Manager
7 days ago
**About the Role**:
We are seeking an experienced and proactive Practice & NDIS Operations Manager to oversee the daily running of our medical centre while also managing and growing our NDIS service offerings. This is a leadership role combining operations, compliance, business development, and team coordination across both areas of our business.
**Key Responsibilities**:
- Manage day-to-day operations of the medical practice
- Lead and support reception, admin, and clinical support teams
- Oversee NDIS services including support coordination and therapy
- Ensure compliance with NDIS Quality & Safeguarding standards
- Liaise with doctors, allied health professionals, support coordinators, and families
- Drive business growth and build community partnerships
- Monitor KPIs, revenue, and workflows to support business sustainability
**What We’re Looking For**:
- Experience in practice management or health operations (NDIS knowledge highly regarded)
- Understanding of Medicare billing and NDIS processes
- Strong leadership and communication skills
- Organised, solutions-focused, and confident with tech systems
- Experience with practice management software
- Tertiary qualifications (any field) are desirable but not essential
- A valid driver’s license and access to a reliable vehicle are essential
**Why Join Us?**
- Impactful leadership role across both general practice and NDIS services
- Supportive and collaborative team environment
- Flexibility for hybrid work (admin/reporting tasks)
- Opportunity to shape and grow a multi-service organisation
Submit your resume and a short cover letter explaining why you’re the right fit for this role.
**Job Types**: Part-time, Permanent
Pay: $38.00 - $40.00 per hour
Expected hours: No less than 38 per week
Application Question(s):
- Do you have a valid driver’s license and access to a reliable vehicle?
- Do you have experience managing a medical practice, NDIS service, or similar health-related organisation?
- Are you familiar with Medicare billing and/or NDIS funding processes?
**Experience**:
- Operations management: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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