Allied Health Practice Manager

Practice Manager - Multi-Site Allied Health Clinics

**(Arncliffe & Old Guildford - Travel between clinics required and remunerated) - Immediate Start**

About Us

Physio Interactive is built on the reputation of highly skilled occupational, musculoskeletal, and sports physiotherapists, along with Accredited Exercise Physiologists. With over 30 years of combined expertise, we’ve proudly served our community since 2011. Our vision is simple: to exceed expectations for both our team and our clients throughout their entire journey with us.

We are now seeking a bubbly, experienced, and professional Practice Manager to oversee our Sydney clinics in Arncliffe and Old Guildford, working under the guidance and support of our Managing Director.

**What We’re Looking For**
- Enthusiastic, presentable, and an exceptional team player.
- Organised and confident in leading administration and clinical support teams.
- A strong communicator with superior technological and financial management skills.
- Flexible with start/finish times, able to work across multiple sites, and comfortable making decisions independently.

**Key ResponsibilitiesHuman Resources**
- Oversee and support the administration team and multidisciplinary clinicians.
- Manage employee contracts, leave, performance reviews, and disciplinary matters.
- Recruit, induct, and train new staff.
- Conduct regular appraisals and staff development sessions.
- Foster a positive workplace culture and resolve staff or patient concerns.

**Operations**
- Ensure both clinics run smoothly, efficiently, and to the highest standards.
- Oversee patient care standards and maintain exceptional customer service.
- Organise staff meetings, prepare agendas, and take minutes.
- Manage debt collection, invoicing, and financial reporting.
- Monitor daily workflows, troubleshoot issues, and keep systems up to date.

**Compliance**
- Implement and enforce policies and procedures.
- Maintain a safe, healthy, and legally compliant working environment.
- Ensure compliance with relevant industry regulations and accreditation requirements. Namely: SIRA, NDIS, Medicare, Private Health Insurance.
- Monitor and address patient complaints in line with company protocols.

**Marketing & Growth**
- Assist in developing and executing local marketing initiatives.
- Support brand-building activities in the community.
- Identify growth opportunities for the business.
- Strengthen referral networks and drive patient numbers.

**Requirements**:

- Minimum 3 years’ experience in a practice management or equivalent role.
- Demonstrated leadership and HR management skills. Experience in hiring Practitioners and Administration staff is essential.
- Strong financial and budgetary knowledge.
- Advanced computer and multi-software skills.
- Excellent written and verbal communication.
- Ability to multi-task, prioritise, and problem-solve under pressure.
- High attention to detail with a compassionate, patient-first mindset.

Current valid Police Check and Working with Children's Check is essential.

**Desirable Qualifications**
- CPR/First Aid certification.
- Certificate III in Business Administration (Medical) or Diploma of Practice Management.
- Experience with healthcare software and/or proven achievements in allied health practice management.

**What We Offer**
- Competitive salary + performance-based bonuses.
- Paid travel between clinics.
- Career progression opportunities.
- A diverse role - no two days will be the same
- A supportive environment where your authenticity and leadership will be valued.

**How to Apply**

Pay: $70,000.00 - $95,000.00 per year

**Benefits**:

- Travel reimbursement

Work Authorisation:

- Australia (preferred)

**Location**:

- Old Guildford NSW 2161 (preferred)

Work Location: In person