Disability Support Worker

At United for Care our focus is on helping people with disabilities to achieve fuller, better lives. United for Care offers independent living opportunities for members of the community living with complex disabilities to live in individual apartment accommodation with appropriate support_._

**Position **Overview**

The Disability Support Worker is responsible for providing high-quality, responsive and person-centred support as part of a team to assist residents to achieve their goals, enhance their quality of life and physical and mental health in a Supported Independent Living environment.

**Key Responsibilities**

Provide services to meet the individual needs of people with disability, which may include:

- Transferring and hoisting (within given safety parameters)
- Personal care (grooming, dressing, toileting and showering)
- Domestic duties (meal preparation, shopping, housekeeping and cleaning)
- Medication management and administration
- Behaviour support for psychosocial clients
- Skills development training and social support
- Keep up to date with participants needs and care plans, including changes to participants care needs.
- Facilitate community inclusion and participation, dependent on individual needs, abilities and preferences, and support participants to establish and maintain relationships and interests through access to community activities and services.
- Provide regular feedback to the Practice Lead/Operations Manager/On Call Manager of issues that require follow up relating to the residents, their families and external supports, other UFC employees and community access activities.
- Ensure all participant documentation is current and up to date including the completion of end of shift case notes and shift handover processes.
- Work as part of a team following direction from the Operations Manager/ Practice Lead to achieve the best outcomes for the residents and reputation for UFC.
- Attend and participate in team meetings and staff development days.
- Complete mandatory online training in a timely manner.
- Maintain knowledge and work within UFC’s Code of Conduct, policies and procedures in the Quality Management System.
- Be aware of safe working conditions and implement safe working practices in all work areas and report potential hazards, incidents and concerns in a professional and timely manner.

**Position Description**

**Key Performance Indicators**
- **High quality participant support** - Provision of high quality participant support - participant’s needs are met as detailed in their support plans.
- **Documentation** - Complete all forms, data collection and shift notes per shift as specified for each participants individualised needs including incident reporting in alignment with UFC and NDIS requirements.
- **Contribution to team** - Participate in team based processes, including effective shift handover, de-briefing, team meetings and training sessions working collaboratively and respectfully with colleagues.
- **Self-Development** Undertake mandatory training and actively participate in self development activities.
- **Confidentiality** - The dignity of clients and their confidential information is maintained.
- **Compliance** - Adherence to UFC’s Code of Conduct, policies and procedures.

**WHS** - Demonstrate commitment and active contribution to the care, safety and wellbeing of self, participants and others to maintain safe working environment.

**Qualifications, Experience and Skills**
- Qualification in disability, mental health, or related field (desirable)
- Preferable 2 years experience supporting people in a related sector including with a disability, mental illness, community services, aged care, residential or rehabilitation environment.
- Current First Aid Certificate with CPR.
- Experience supporting participants with high needs
- Values consistent with person-centred ways of working that supports the person’s choice and control.
- A clear understanding of professional boundaries and restrictive practices
- Demonstrated ability to set priorities, meet deadlines, work with mínimal supervision and under pressure.
- Effective written and verbal communication skills and a demonstrated ability to write clear case notes.
- Strong interpersonal skills to collaborate as part of a diverse team and work autonomously

**Other Requirements**
- Flexibility and availability to work a 24/7 roster including morning, evening, overnight, sleepover shifts.
- National Police Check (obtained within previous 6 months)
- NDIS Worker Screening Clearance
- Unrestricted drivers licence and own vehicle with comprehensive car insurance

Completion of the NDIS Worker Orientation Module ‘Quality, Safety and You’