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Club Lounge Team Leader

2 weeks ago

Adelaide Region SA, Australia IHG Full time

**About us**
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

**Your day to day**
InterContinental Adelaide is looking for a Club Lounge Team Leader to support our Club InterContinental operations. Accessed exclusively by our Club guests, our lounge provides an intimate and elevated space, and luxury food & beverage offering.

Supported by the Club Lounge Supervisor, you’ll assist to lead the food and beverage Club Lounge operations to ensure luxury service and standards whilst delivering a memorable guest experience.

You’ll have ambition, talent and obviously, some key skills.
- **Leadership** - supervise day-to-day activities of the Club Lounge department, communicate objectives, and schedule/assign work
- **Communication** - Communicate effectively to clients, the team and other departments to ensure a seamless experience.
- **Training** - Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their job functions.
- **Create a positive culture** - promote teamwork and quality service through daily communication and coordination with other departments.
- **Flexibility** - Willing to flex and support other areas of the business as needed.
- **Health & Safety** - You'll ensure compliance with all health, safety, or other requirements.

**What we need from you**
- Dynamic, vibrant, confident and professional personality
- At least 1 year experience within a Food & Beverage or Front Office environment, preferably within a hotel
- Detail orientated
- Look smart - wear your uniform with pride
- Flexible - work on a rotating roster including weekends, nights and public holidays
- Valid South Australian Responsible Service of Alcohol qualification
- Meet the legal requirement to work in this country

**What we offer**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Job Reference: EMEAA38281