Customer Service Officer

2 days ago

Docklands, Australia Bank of Queensland Full time

**About the Role**
- Seeking passionate Customer Service Officer to join the BOQ team
- Flexible workplace & Collaborative Team - Owner Managed Branch Docklands Based
- Full time opportunity | Public transport accessible
- Mandarin and/or Cantonese speaker would be advantageous

As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services

Day to day your key responsibilities will consist of:

- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance

**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:

- Previous customer service experience, preferably from the banking industry
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks

**Our Benefits**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

**Job Reference: BOQ02842

  • Customer Service Officer

    2 weeks ago

    Docklands, Australia TEG Full time

    **Customer Service Officer - Part Time** **World Trade Centre, Docklands, VIC** **Salary $50,000 - $55,000 + Super (EFT)** The Extend Group is a premium Outside School Hours Care (OSHC) provider, that provides exceptional care for children nationally. An exciting opportunity exists for an enthusiastic Customer Service Officer to join our small tight-knit...

  • Customer Service Officer

    2 weeks ago

    Docklands, Australia Gowrie Victoria Full time

    Opportunity for a customer focused administrator to join an organisation that champions quality early learning. - Permanent, part-time (30 hours per week) customer service role - Base salary + super + benefits **About the Role** Are you a customer focused administrator who enjoys engaging with the community? Are you interested in working for a values-based...

  • Customer Service Officer

    1 week ago

    Docklands, Australia YMCA Recreation Full time

    Free access to gyms, recreation, and aquatics centres across the state! - Greet customers and be the face of the centre! At the Y our vision is a better tomorrow where all people can belong. As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 center's across Victoria. With us, you will work with fun colleagues who...

  • Retail Customer Service Officer

    7 days ago

    Docklands, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service

    4 days ago

    Docklands, Australia Gowrie Victoria Full time

    Opportunity for a customer focused administrator to join an organisation that champions quality early learning. **About the Role Are you a customer focused administrator who enjoys engaging with the community? Are you interested in working for a values-based not-for-profit that positively impacts the education of children? If this sounds like you, then our...

  • Customer Service Officer

    2 weeks ago

    Docklands, Victoria, Australia MUFG Full time $80,000 - $120,000 per year

    Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast-paced environment where your initiative and attention to detail make a real impact? If so, we want you on our teamWe're looking for Customer Service Officers (Hub Specialists) to join our superannuation contact centre team. In this role, you'll be...

  • Customer Service Officer

    1 week ago

    Docklands, Australia Accelerate Workforce Solutions Group Holdings Pty Ltd Full time

    Exciting Customer Service Coordinator Opportunity. If you are a customer service specialist craving excitement, growth, and the rush of being part of a Small and Medium Enterprise (SME) with bold plans for expansion, then look no further - we want you on board! **Who We Are**: For 25 years, our client has been delivering bespoke workforce management...

  • Customer Service Manager

    2 weeks ago

    Docklands, Australia TEG Full time

    **Customer Service Manager** **Full Time 6 Month Maternity Leave Cover** **Salary $80,000 - $85,000 + Super** **Job Summary** Excellent opportunity for an experienced, hands on, creative thinker to join our team as Customer Service Manager. Based in our new offices in the World Trade Centre, Docklands. **The Role** The Extend Group is a multi-brand,...

  • Customer Service

    2 weeks ago

    Docklands, Victoria, Australia Gowrie Victoria Full time $60,000 - $80,000 per year

    Opportunity for a customer focused administrator to join an organisation that champions quality early learning in this Full time, 12month parental leave cover position. Join our team at The Harbour, with an innovative design and large, natural, urban outdoor space among the Docklands towers, next to the CBD.Full time, 12month parental leave cover role ...

  • Customer Support Officer

    3 days ago

    Docklands, Australia LeasePLUS Pty Ltd Full time

    **Customer Support Officer - FULL TIME ONLY - Work from Office** - Salary Packaging Plus - Docklands, Melbourne VIC **Who we are** SalaryPackagingPLUS a leader in its industry. An Australian owned and operated company specialising in the supply and management of financial services, namely salary packaging and novated leasing services. Every day the public...