Roster Support Officer

1 week ago

Brisbane, Australia Queensland Government Full time

**About you

Provide operational leadership to Roster Support Officers within a client-focused environment. This role will facilitate effective business and rostering practices, delegated activities, and decisions that ensure the provision of an efficient roster support service, supporting line managers and Roster Support Officers across MNHHS.

Undertake and allocate work as required to meet roster change processing requirements and timeframes to ensure accurate and timely pay delivery outcomes.
Positively contribute to business improvement processes in the work unit.
Maintain advanced knowledge of the WFM Electronic Rostering processes, timeframes and requirements to deliver quality rostering outcomes and to contribute to process and workflow improvement and efficiencies.
Participate in client engagement meetings and maintain regular communications with line managers to provide advice concerning rostering timeframes, processes and requirements.
Monitor and manage the performance and processing outputs of roster support officers within the team to ensure timely and accurate delivery of rostering changes.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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