Rosters Support Officer

2 weeks ago

Brisbane, Australia Focal Community Services Full time

Established organisation in Ipswich with close to 50 year history
- Permanent role with good work/life balance
- Attractive salary sacrifice up to $15,900

**About Us**

Focal is a community service organisation with more than 49 years experience delivering services to the community in particular to youth and adults with disabilities. Focal operates across Brisbane and Ipswich areas.

**The Opportunity**

Due to continued growth, we have an exciting opportunity for an experienced Rosters Support Officer to join our dynamic team. In this position you will be a key team member responsible for providing rostering and administration services to support client and employee needs.

**Key responsibilities include**:

- Preparation and distribution of team and client rosters
- Maintain the rostering and employee databases ensuring information is relevant, accurate and up to date to meet all compliance standards
- Ensure rosters are in line with approved client fee schedules and the provisions of the SCHADS award
- Other adhoc duties as requested by management team

**About You**

To be successful in this role, you must enjoy working to tight timeframes and be adept at complex problem solving. Your ability to work under pressure in a highly agile environment coupled with excellent customer service skills will see you succeed in this role. High attention to detail, proficient skills in Microsoft Office and demonstrated ability to work cohesively in a productive team environment are essential requirements of this position.

**Mandatory Requirements**
- NDIS Worker Screening Positive Clearance
- Completion of the NDIS Training modules
- Paid Blue Card
- Evidence of Australian working rights
- 3+ years minimum experience in roster management with high attention to detail
- Highly proficient in the use of IT systems and processes
- Excellent time management & problem solving skills
- Approachable, motivated and reliable with exceptional communication skills
- Team player with a can-do attitude
- Willingness to participate in on-call arrangements

**Conditions of Employment**

This position is offered in accordance with the _Social, Community, Home Care and Disability Services Award._ Given the nature of our organisation and service delivery times, this position is required to work shift work which can include evening work (up to 10pm to manage the 'on-call' phone) and weekend work on a rotating roster. A six month probation period applies.

**The Benefits**

If this sounds like the perfect role for you, please APPLY NOW.

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