Service Coordinator

2 weeks ago

Sydney, Australia Roc Consulting Full time

ENERGETIC AND FRIENDLY WORK CULTURE
- FREE ONSITE STAFF GYM AND PARKING
- INDUSTRY LEADING ELECTRONIC SECURITY COMPANY

**Company**

This business is fast-growing national security company who provide end to end security service solutions. They have seen significant growth year on year to now be known as one of the most respected companies on the market.

Internally, this business has a brilliant staff culture, it is a high energy, dynamic, and extremely motivated team that value having high staff morale and creating an environment where everyone feels motivated to come to work and be inspired to achieve the best possible results.

Located in Concord in Sydney's inner Western Suburbs, this role offers a guaranteed career path for all staff with career ambition.

**Position**

Due to continual growth, the position of Service Coordinator is now available.

This position will hold a vital role in the field service team and reports directly to the Service Manager.

In this role, you will be responsible for and carry out the below:

- Scheduling, despatch and coordination of security technicians and sub-contractors
- Work closely with customers as well as both internal & external stakeholders
- Resolving enquiries and communicating with customers on the progress of job requests
- Providing and approving invoices, processing payments
- Customer portal management

**Benefits**
- **$80k base salary (negotiable on experience)**:

- **Great work/life balance - no weekend work**:

- **Vibrant work culture with an energetic and motivated team**:

- **Free onsite GYM and parking**:

- **Genuine career scope**:

- **Concord office location**
- Previous experience in a Service Coordinator or similar role
- Experience using SimPro highly advantageous
- Product knowledge of security products not essential but highly desirable
- High level of accuracy, strong attention to detail and good organisational skills
- Ability to work autonomously and as part of a team

Please note, this role is based in Concord, Sydney, NSW.

BBBH5972_167600601517728

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