Afternoon and Saturday Receptionist/admin Assistant

1 week ago

Narellan, Australia InMotion Group Full time

InMotion Group is a company with its head office located in Smeaton Grange (near Narellan), NSW. InMotion Group provide allied health treatment, support coordination and a range of other services for NDIS, SIRA and privately funded clients.

We are seeking an enthusiastic **Afternoon and Saturday Receptionist / Admin Assistant** to join our team**. **If you enjoy working at a fast pace and enjoy variety then this role is for you

**This is a part-time role** **(25 hours per week) hours are 2:00pm - 7:00pm Monday to Thursday and Saturdays 8:00am to 1:00pm**.

To be successful for the role you must demonstrate the following selection criteria:

- Excellent organisational skills
- as this role is very busy.
- Have excellent computer skills to use a range of software programs as well as Microsoft word, excel and so on.
- Be a friendly, people person who enjoys talking to people and assisting them with enquiries.
- Be flexible. In this role you may be required to work in a range of admin roles in our team which you will be cross trained on (see below for more information) We also may require you to work afternoons and evenings to assist the rest of our admin team if they are off sick.

**Specifics of the role**:

- You may be required to do any of the following. On your work days, your manager will assign you work based on the needs of the business and admin team:

- Be the face of the business - Work on reception - answering phones, booking in clients, managing cancellations, managing client issues related to appointment booking and administration.
- Develop service agreements for NDIS Participants. This involves talking to our clients/ their families on the phone to confirm their services and explain the service agreement to them once completed. You will use a computer program to generate the service agreement and track progress.
- Action referrals. Book referrals and new clients in for our team.
- Generate invoices, follow up payment of accounts
- Send out feedback surveys and communication to our clients eg, newsletters
- Manage the waitlist
- Other adhoc tasks as needed

**We will reward you with**:

- A job close to home
- Competitive remuneration
- Training on all these tasks and processes to ensure you have the skills needed to successfully complete the job
- A supportive manager and hardworking admin team
- Rewards and Recognition through our team & company rewards program
- Ability to develop your skills in a range of areas
- A positive work culture
- Some flexibility in the role for example to work from home on an occasional basis.

If this sounds like something you are interested in please apply

**Job Types**: Part-time, Permanent

**Salary**: $21.00 - $25.00 per hour

Schedule:

- Afternoon shift

COVID-19 considerations:
We have a COVID plan in place, in line with the PHO and NSW Health guidelines.

**Experience**:

- Customer service: 1 year (preferred)
- Administration: 1 year (preferred)

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