Receptionist/ Customer Service

5 days ago

Narellan, Australia Royal Dental Care Full time

A position has become available for a Receptionist/ Customer Service to join a well-established Dental Care call Centre that provides a complete service for the dental health. The office is situated in Narellan NSW.
- Knowledge in working with Core Practice software.
- Professional presentation and communication skills.
- Demonstrate ability to prioritize and organize, with attention to detail.
- Be able to troubleshoot operational issues.
- Have a calm and professional demeanor.
- Be well-presented, friendly, courteous and obliging at all times.
- Exceptional leadership skills.
- Effectively communicate with Dentists from various ethnic backgrounds.

**Key Responsibilities.**
- Greet patients and other callers at the practice in a courteous and efficient manner.
- To answer the telephone promptly and courteously.
- To make appointments for patients following set procedures.
- Liaise with dentists, other dental professionals and staff.
- Attend to account queries if possible or refer problem to the Practice Manager.
- Liaise with referring dentists, hospital staff, pharmacists in a professional manner
- Readily deal with emergencies when necessary, following set procedures.
- To exercise confidentiality regarding patient care and all aspects of the practice.
- Maintain reception area in a tidy and welcoming manner.
- Ensure Registration, Health Summaries, Patient Information sheets, New Patient Packs and information displays are correct and current and enough in supply.
- Scanning and/or filing patient correspondence, results etc.
- Have a vigilant attitude to accuracy, being prepared to double check as necessary.
- Work cooperatively and independently.

**Desirable Attributes**:

- Basic knowledge of MS Word and Excel.
- Knowledge of Core Practice Management software.
- Minimum of two years’ experience in Receptionist/ Senior Receptionist/secretarial role.
- Training and/or experience in management of emergencies, handling complaints, Medicare & health funds, basic infection control, safe handling & disposal of medical waste etc.

We are always interested to speak with experienced Receptionist/ Senior Receptionists who have a successful history within a general practice environment.

If this sounds like the right opportunity for you then **APPLY NOW.** We are looking forward to discussing your career objections in further detail with you.

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 30-38 per week

**Salary**: $30.00 - $35.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Afternoon shift
- Monday to Friday
- Morning shift
- Rotating roster
- Weekend availability

Supplemental pay types:

- Penalty rates

Ability to commute/relocate:

- Narellan NSW: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Inbound call centre: 2 years (preferred)
- Outbound call centre: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- any language rather than English (preferred)

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

  • Service Receptionist

    2 days ago

    Narellan, Australia Macarthur Automotive Full time

    **Macarthur Automotive** is part of the Peter Warren Group, one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle...

  • Service Receptionist

    5 days ago

    Narellan, Australia Macarthur Automotive Full time

    **Macarthur Automotive** is part of the Peter Warren Group, one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle...

  • Phone and Front Office Receptionist

    7 days ago

    Narellan, Australia First Choice Dental Full time

    Could this be you? - Fantastic opportunity for an experienced Receptionist - Part/Full time hours - Great culture and a challenge A career at First Choice Dental is more than just a job. It is an opportunity to make a real difference in the lives of our patients and the community. We are looking for an experienced and enthusiastic Dental Receptionist to...

  • Medical Receptionist

    2 weeks ago

    Narellan, Australia I-MED Full time

    NEW exciting opportunity to work with I-MED Radiology! I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology and our imaging and diagnosis. Our busy clinics located in Narellan and Gregory...

  • Medical Receptionist

    6 days ago

    Narellan, Australia I-MED Full time

    Our clinic in Narellan is currently seeking a Medical Receptionist to join the team. The role is a full time position working Monday to Friday, with 7.6 hour shifts between 7:45am-5:15pm. **Role Overview**: As a Medical Receptionist, you will be the first point of contact for our patients. **Your responsibilities will include**: - Greeting patients warmly...

  • Medical Receptionist

    2 weeks ago

    Narellan, Australia I-MED Full time

    Our clinic in Narellan is currently seeking a** Medical Receptionist**to join the team.** The role is a **full time position** working Monday to Friday, with rotating eight-hour shifts between **7:45am-5:15pm**. Role Overview: As a **Medical Receptionist**, you will be the first point of contact for our patients. Your responsibilities will include: -...

  • Maternity Leave Receptionist Position

    2 weeks ago

    Narellan, Australia Macarthur Care Full time

    **POSITION AVAILABLE** Maternity Leave Receptionist Position - **Tuesday, Wednesday & Thursday**only. **Our Culture & Values** We are an innovative, equal opportunity company, operating in the Macarthur and wider community, providing Home Care Services. Our staff provide personalised, high-quality clinical care & support services to people living with...

  • Medical Receptionist Narellan Casual

    1 week ago

    Narellan, Australia For Health Group Full time

    The Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the...

  • Receptionist Bupa Dental Narellan

    6 days ago

    Narellan Vale, Australia Bupa Full time

    **Why Bupa?** - Significant Bupa product and service discounts - up to 40% health insurance discount + much more. - Over 160 practices Australia wide - Move with us! - Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa! - Full-time permanent position in our modern Sydney boutique practice **About the Practice**: Our...

  • Customer Service Representative

    2 weeks ago

    Narellan, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Narellan location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8.00am to 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for...