
Service Agreement Advisor
1 week ago
Competitive Salary + Monthly KPI Bonus | Permanent Full-Time
- Springvale Location - When You Aren't Working From Home
- Great Culture and Supportive Management | Career Growth Opportunities
We are seeking an experienced
**Service Agreement Advisor** to join our National Product Support Team to support our Materials Handling and Access Equipment Divisions.
This exciting role is responsible for providing post sale service agreement communication and support.
It is a fast-paced and dynamic role with plenty of opportunity to grow and develop in our growing business
**Your key responsibilities will include**:
- Accountable for conversion of equipment sales into secured service agreements.
- Perform daily review of sold equipment to maximise the service offering to our customers.
- Provide warranty documentation as part of the hand over process.
- Ensure a successful customer experience and appropriate delivery of the service agreement
**About You**:
You enjoy working in a fast-paced role juggling multiple priorities at once. You have excellent communication skills with a natural ability to build strong relationships as well as handle the difficult conversations. To be considered for this role you will have the following skills and attributes:
- You love picking up the phone to talk with people and build relationships
- Previous experience in outbound sales
- Strong attention to detail whilst working at a fast pace in a dynamic environment
- Ability to work within a team environment working towards common targets
- Ability to prioritise and confident to make decisions
- Top administrative skills including proficiencies in MS Suite.
- High level of professional / technical communication skills, Written and Verbal
**About Us**:
The Adaptalift Group is the largest Australian owned and operated forklift company in the nation, providing a complete range of services and equipment to an impressive amount of industries.
With a national fleet size of over 10,500 units, 23 branches and service centres nationwide and 150 different models plus thousands of configurations, it’s time to take hold of the opportunity to grow with this rapidly expanding company.
**To Apply**:
Phone enquiries can be made by contacting our recruitment team on, (03) 9549 8062.
- *Note: We will not accept unsolicited CVs from recruitment agencies/third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers._
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