Retail Lending Specialist

**About the Role**
- **No Targets**:

- **Flexible workplace & Collaborative Team - Owner Managed Branch Springvale Based**:

- **Seeking an experienced, passionate Lending Specialist to join the BOQ team**:

- **Full Time Opportunity**

BOQ’s Lending Specialists are customer-centric, thrive on building lasting relationships and are motivated by being a trusted home lending advisor to our customers

Reporting to the Branch Manager, your role as Lending Specialist will be to support the branch in achieving its lending growth objectives by helping new and existing customers through one of life’s biggest milestones - buying a new home.

Working closely with our experienced Lending Managers, you will support the holistic client relationship through each milestone to help customers achieve their financial goals, in the most seamless and simplistic way possible.

With the customer at the heart of everything you do, you will enjoy building relationships with strategic community groups and partnerships to strengthen local community brand and awareness.

You will also utilise your business development skills to engage with and generate new lending opportunities for the branch.

BOQ provide a diverse and inclusive team environment where you can bring your whole self to work, where you will be supported with training, mentoring from your leaders, and a clear career pathway.

**About you**
As one of BOQ’s trusted Home Lending Specialists, you will be a successful and motivated individual with a passion for helping customers with their lending needs and who consistently delivers an outstanding experience for our customers.

Your relationship building skills will be second to none, and your natural customer centric approach to your work will ensure you are able to deliver appropriate lending solutions, and build trust and confidence in your interactions.

You will have previous experience in mortgage lending, and enjoy business development, networking with others and involvement in the community.

**About Us**
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- Accessible work support through various practices, systems, office adjustments
- Gym, shopping, technology and travel offers
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, EPIC (LTBTIQA+), Multicultural, Gender and Early Career.

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ01081