Account Manager, Mid Market

UberEats has been a market leader in Online Food Delivery for the past 5 years, and now, as consumers and restaurants’ needs continue to evolve, our restaurant proposition is evolving also. We are playing a role in helping restaurants through the digitalisation of their industry, consulting with them on how to embrace digital transformation, and maximise it for their business.

The Mid-Market team comprises our highest value local restaurant base. We know that having best-in-market restaurant selection for consumers is what makes for a winning marketplace, and our Mid-Market teams are responsible for ensuring we attract and retain the best local restaurants across Australia and New Zealand.

How will I have an impact?

What you do in this role will have a real, genuine impact on the growth of our business. Whether it’s building strong strategic relationships and creating new revenue opportunities for our restaurant partners, or being the voice of the customer to internal stakeholders and advocating on their behalf.

We are always innovating and as we introduce additional products like dine-in, direct delivery and a suite of marketing tech solutions, our restaurant teams are responsible for ensuring all of our partners are empowered to succeed and grow.

What does a ‘day in the life’ look like?
- Lead post-deal partner management for a book of ANZ’s highest value and potential Mid-Market segment restaurant partners.
- Own partner relationships to yield tangible metrics outcomes. Achieve revenue growth targets for your restaurant partners and Uber, and ensure high retention by driving mutual business value.
- Articulate the Uber Eats value proposition and help restaurant partners leverage the full suite of Uber products and services to grow their business.
- Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber’s internal teams and our restaurant partners.
- Set, track and report on performance metrics of restaurant partners, educate partners about what is best in class operational and commercial performance.

**What's in it for you?**

Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it’s like to work at Uber today.

We pride ourselves on the amazing team we’ve built. The driver behind all of our growth, our bold and disruptive brand, and the game changing technology we bring to life is the people that make Uber,
**#OneUber.**

Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with #
**OneUber** in mind, supporting the whole you and the way that you work best.
- We provide our employees with monthly **Uber credits** to use against the full value of Eats & Rides (whichever applicable in your market) plus a 17% discount (excluding non-restaurant food deliveries) on orders through our App (which exists even when your credits expire).
- Family comes first, and our **paid parental leave** (minimum 18 weeks full pay with additional benefits or paid leave depending on your location) is accessible for all new parents from day 1 (with no tenure requirement). New parents at Uber will also receive access to Cleo, flexible return to work options, and additional Uber credits during their period of leave (because let's face it, who wants to cook with a little one around?)
- Reset, Refresh and Recharge: we have a generous **paid leave policy**, providing paid leave in addition to the statutory annual leave depending on your location (excluding certain roles in the CommOps org). Additional eligibility requirements apply.
- ** Personal health and wellbeing** - depending on location, you can access a healthcare plan or reimbursement for a plan of your choice up to a nominated value. You will also receive a monthly wellbeing allowance to use throughout the year across a range of items including; gyM/Fitness memberships, mindfulness apps, fitness equipment, ski passes and more. We also provide Employee Assistance Programs (EAP) that connect you to resources & support.
- When you are in the office, we have an amazing range of facilities accessible for all Uber employees. Our dedicated facilities teams host regular events and opportunities to connect, as well as arranging the food program; catered lunch / breakfast (location dependant) and you’ll find our kitchens fully stocked with a variety of healthy (& not so healthy) snacks & drinks.

**Unsure if this role is the right fit for you?**

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.