Service Administrator
1 week ago
A variety of industrial flow equipment
- 38-hour week with flexibility on your start and finish time
- Salary package of $70K + super
**About Us**
Reporting to the National Service Manager, your main duty will be to support the office with administrative assistance on preparing service bookings, processing, scheduling, and invoicing purchase orders while communicating with customers. Each customer experience is a different and this position will involve you to think outside the box while you utilise your patience, attention to detail and customer service skills to provide positive outcomes.
**Tasks & Responsibilities**
- Coordination of service bookings, work schedules and general repairs
- Liaise with customers to ensure efficient after sales support
- Deal with customers over the phone in a professional manner
- Process purchase orders, invoices, and handle return orders
- Interact daily with the departments of service or sales
**Qualifications and Experience**
- A background in the automotive, hire or building and construction industry
- Proficient in all aspects of administration with a keen eye for accuracy
- Professional phone manner and enjoy dealing with customer enquiries
- Demonstrated experience working within a busy office environment
This is an opportunity for the person with a trade, service, sales, or administrative background who has computer knowledge and enjoys dealing with customers.
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