Collections & Hardship Officer

2 weeks ago


South Perth, Australia ACS Asset Management Full time

Are you a talented negotiator with a genuine passion for delivering exceptional customer service? Do you have proven experience in collections and a knack for resolving outstanding accounts efficiently?

We’re seeking a dedicated Collections Specialist to join our dynamic team

We’re looking for someone who is:
Friendly, upbeat and approachable

Proven experience in collections, debt recovery, or a similar role

Confident speaking to people (on the phone) while securing payments.

Organised and detail-oriented

Excellent customer service skills, especially in managing sensitive financial discussions.

Excellent negotiation and persuasion abilities to achieve payment commitments.

Tech-savvy and comfortable using computers/systems

A go-getter who takes initiative and gets things done

Reliable, efficient, and a team player

**Job Types**: Full-time, Part-time, Permanent

Pay: $65,000.00 - $75,000.00 per year

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person


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