Collections Officer
1 week ago
Join ARMA as a Collections Officer (General Consumer) – No Experience Necessary
Alexandria, NSW | Full-Time | Entry-Level Friendly
Looking to launch your career in customer service? Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia's biggest brands resolve debt with empathy and innovation.
What You'll Be Doing:
Handling inbound & outbound calls with care and professionalism
Supporting customers facing financial hardship
Negotiating fair, compliant payment solutions
Resolving account issues and overcoming objections
Hitting KPIs while living ARMA's Core Values
What You'll Need:
Strong communication skills (verbal & written)
Confident with Microsoft Office & quick to learn systems
Empathy, resilience & emotional intelligence
Great time management and attention to detail
Customer service experience is great, but not essential
Why ARMA?:
Full training and clear career pathways
Incentives and bonus rewards
Wellness support via Employee Assistance Program
Onsite gym, games rooms, and team social events
A high-performing, supportive team culture
Be part of a fast-growing, ASX-listed national brand
ARMA Welcomes Diversity
We're proud to be an equal opportunity employer, embracing diversity across gender, culture, disability, and identity. If you meet the criteria, we want to hear from you.
Apply Now
Send your resume and cover letter to:
Applicants must have valid Australian work rights
Police check required for successful candidates
Start your career with purpose — join the ARMA family today.
-
Collections Officer
20 hours ago
Sydney, New South Wales, Australia Moir Group Full time $72,000 - $96,000 per yearCompanyGlobal listed technology business, looking for a motivated and adaptable Collections Officer to join their highly professional and agile team. Position Reporting to the Collections Manager, the main role duties of the Collections Officer will include:Monitor and manage debtor ledgers on a daily basisConfidently contact customers via phone and...
-
Collections Officer
1 week ago
Sydney, New South Wales, Australia Pathway Search Full time $120,000 - $150,000 per yearCollections Officer - 12 Month Max Term Contract North Sydney | 4 Days a Week in the Office We're seeking an experienced Collections Officer to join our team on a 12-month maximum term contract. Based in our North Sydney office (with four days onsite), you'll play a key role in supporting customers, managing repayment solutions, and ensuring compliance...
-
Collections Officer
5 days ago
Sydney, New South Wales, Australia Randstad - Banking & Financial Services Full time $60,000 - $90,000 per yearCollections OfficerWhy Candidates Will Love This RoleThis is an opportunity to join a fast-growing, supportive, and dynamic team in financial services. The successful candidate will receive monthly performance bonuses on top of their base salary and will have access to hybrid work options after their probation period once KPIs are met. The role is based in a...
-
Collections Officer
2 weeks ago
Sydney, New South Wales, Australia Shift Full time $60,000 - $80,000 per yearWho is Shift?At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.We believe Australian businesses are the driving force behind our economy and are core to our communities. That's why our business expertise, focus on relationships, and...
-
Collections Officer
4 weeks ago
Sydney, New South Wales, Australia Genea Full timeCompany DescriptionGenea is one of Australia's leading providers of treatment for patients facing infertility challenges, with more than 35 years of experience in the field.Our culture is one of innovation, passion and teamwork - we are constantly striving to improve pregnancy outcomes for our patients, while providing the best possible care and support...
-
Collections Officer
2 weeks ago
Sydney, New South Wales, Australia Randstad Australia Full time $60,000 - $80,000 per yearWhy Candidates Will Love This RoleThis is an opportunity to join a fast-growing, supportive, and dynamic team in financial services. The successful candidate will receive monthly performance bonuses on top of their base salary and will have access to hybrid work options after their probation period once KPIs are met. The role is based in a prime Parramatta...
-
Collections officer
2 weeks ago
Sydney, New South Wales, Australia Genea Full time $60,000 - $90,000 per yearCompany DescriptionGenea is one of Australia's leading providers of treatment for patients facing infertility challenges, with more than 35 years of experience in the field. Our culture is one of innovation, passion and teamwork - we are constantly striving to improve pregnancy outcomes for our patients, while providing the best possible care and support...
-
Collections Officer
2 weeks ago
Sydney, New South Wales, Australia Kennards Hire Full time $90,000 - $120,000 per yearCollections Officer - Permanent full-time Seven Hills, NSWWestern Sydney location | Onsite parking | Hybrid work arrangementCompetitive salary + generous employee benefitsGreat company culture | High performing teamWith Kennards Hire You CanAs a company that's been around since 1948, we know what matters most: family and it's at the heart of everything we...
-
Collections Officer
2 weeks ago
Sydney, New South Wales, Australia Credit Collection Services Group Pty Ltd Full time $60,000 - $90,000 per yearAre you a customer centric and driven individual with a passion for helping people? If so, keep reading—you might just be the collections superstar we've been searching for Who are we?Located in the heart of Sydney CBD, CCSG is a full service debt recovery agency incorporating contingent debt collections, legal services, investigations and debt purchase....
-
Collections Officer
2 weeks ago
Sydney, New South Wales, Australia Credit Collection Services Group Pty Ltd Full time $80,000 - $120,000 per yearAre you a customer centric and driven individual with a passion for helping people? If so, keep reading—you might just be the collections superstar we've been searching for Who are we?Located in the heart of Sydney CBD, CCSG is a full service debt recovery agency incorporating contingent debt collections, legal services, investigations and debt purchase....
