Collections Officer

8 hours ago


Alexandria New South Wales Australia ARMA Group Holdings Pty Full time $50,000 - $70,000 per year

Join ARMA as a Collections Officer (General Consumer) – No Experience Necessary

Alexandria, NSW | Full-Time | Entry-Level Friendly

Looking to launch your career in customer service? Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia's biggest brands resolve debt with empathy and innovation.

What You'll Be Doing:

Handling inbound & outbound calls with care and professionalism

Supporting customers facing financial hardship

Negotiating fair, compliant payment solutions

Resolving account issues and overcoming objections

Hitting KPIs while living ARMA's Core Values

What You'll Need:

Strong communication skills (verbal & written)

Confident with Microsoft Office & quick to learn systems

Empathy, resilience & emotional intelligence

Great time management and attention to detail

Customer service experience is great, but not essential

Why ARMA?:

Full training and clear career pathways

Incentives and bonus rewards

Wellness support via Employee Assistance Program

Onsite gym, games rooms, and team social events

A high-performing, supportive team culture

Be part of a fast-growing, ASX-listed national brand

ARMA Welcomes Diversity

We're proud to be an equal opportunity employer, embracing diversity across gender, culture, disability, and identity. If you meet the criteria, we want to hear from you.

Apply Now

Send your resume and cover letter to:

Applicants must have valid Australian work rights

Police check required for successful candidates

Start your career with purpose — join the ARMA family today.


  • Collections Officer

    6 days ago


    Sydney, New South Wales , Australia Credit Collection Services Group Pty Full time $60,000 - $80,000 per year

    Are you a customer centric and driven individual with a passion for helping people? If so, keep reading—you might just be the collections superstar we've been searching for Who are we?CCSG is a full-service debt recovery agency incorporating contingent debt collections, legal services, investigations and debt purchase. Our goal is to create a better...

  • Collections Officer

    1 week ago


    Gladesville, New South Wales, , Australia Mini Masterminds Full time $60,000 - $80,000 per year

    At Mini Masterminds, we're passionate about creating a brighter future for children — and that begins with a strong, supportive team behind the scenes. We're currently seeking a Collections Officer to join our Support Office and play an important role in maintaining the financial wellbeing of our growing childcare network.This role is perfect for someone...

  • Collections Officer

    1 week ago


    Mascot, New South Wales, Australia Green by Nature Full time $50,000 - $70,000 per year

    About The RoleIn the role of Collections Officer, your main responsibility will be to contact customers to remind them about overdue payments and provide them with strategies to help settle their accounts promptly. This role also checks customer payment history, keeps notes on contact history and shares updates with the team. This role helps improve how we...

  • Collections Officer

    8 hours ago


    Sydney CBD, New South Wales , Australia Metro Finance Full time $60,000 - $90,000 per year

    This role is the frontend customer & brokers liaison for commercial & consumer collection matters. The primary purpose of this role is to manage the collection of debtors, ensuring a proactive and timely collection of outstanding amounts. You'll be responsible for day-to-day collections to reduce delinquency through effective communication, negotiation...

  • Collections Officer

    14 hours ago


    Sydney CBD, New South Wales , Australia Bluestone Administrative Services Full time $60,000 - $90,000 per year

    Make a real impact by helping customers through financial hardship while building strong, trust-based relationships.Enjoy variety every day with a hybrid role combining collections, administration, and cross-team support.Grow your career in financial services with a supportive team, compliance-driven processes, and opportunities to learn across multiple...

  • Collections Officer

    6 days ago


    Tennyson Point, New South Wales, Australia Mini Masterminds Full time $60,000 - $80,000 per year

    AtMini Masterminds, we're passionate about creating a brighter future for children — and that begins with a strong, supportive team behind the scenes. We're currently seeking aCollections Officerto join our Support Office and play an important role in maintaining the financial wellbeing of our growing childcare network.This role is perfect for someone who...

  • Collections Officer

    3 days ago


    South Brisbane, Australia Hudson Australia Full time

    We are seeking a diligent and proactive Collections Officer to join our client's team. The Collections Officer will be responsible for managing overdue accounts and ensuring timely payment from customers while maintaining positive relationships. **Key Responsibilities**: - Investigating and resolving any discrepancies or disputes related to billing and...


  • Adelaide, South Australia , Australia The Aushealth Hospital Research Fund Full time $50,000 - $70,000 per year

    Do you enjoy communicating with people?Are you self-motivated and pro-active?Are you passionate about working within the Health Industry?Do you want to be part of a National Company that has a great community feel?Salary sacrifice (up to $15,900)Flexible working arrangements including the option of compressed work weeksIf you answered "yes" to any of the...

  • Collections Officer

    6 days ago


    Mascot NSW , Australia Green Full time $60,000 - $80,000 per year

    About the Role In the role of Collections Officer, your main responsibility will be to contact customers to remind them about overdue payments and provide them with strategies to help settle their accounts promptly. This role also checks customer payment history, keeps notes on contact history and shares updates with the team. This role helps improve how we...

  • Collections Officer

    1 week ago


    Brisbane, Queensland , Australia Risk & Security Management Full time $60,000 - $90,000 per year

    Join One of Australia's Leading Mercantile AgenciesAt Risk & Security Management (RS), we deliver trusted field services to major banks, credit providers, insurers, government, global corporations, and law firms. Our team thrives on "The RS Way" values to ensure we are building a great place to work and delivery exceptional outcomes to our clients.Why...