Cleaning Leading Hand

2 days ago

Newstead, Australia Assetlink Full time

**Description**:
**About Assetlink**:
Assetlink is an Australian owned facilities services provider, supporting businesses manage their assets across several sectors. We have grown to a workforce of 2500 throughout ANZ. Our people are positive, customer-focused and committed to excellence. We have one of the country’s most diverse and dependable workforces and our people are positive, customer-focused and committed to excellence.

**The Role**:
Fantastic opportunity for experienced FULL TIME leading hand cleaning team member to be based at GASWORKS PLAZA. You will demonstrate excellent customer service skills, are passionate and have a strong desire to make a difference.

**The roster for this role is**:
Saturday & Sunday 8am - 3.36pm
Monday to Wednesday 6am - 2.06pm

This position is paid in accordance with the Cleaning Services Award 2020.

**Role Requirements**:
You will be supervising and leading a team dedicated to providing award-winning retail customer service. You will be part of the Assetlink team with a key focus on developing a high performing cleaning team, whilst efficiently managing all day to day cleaning operations, including but not limited to; staff training, cleaning service delivery tracking, rostering, auditing and many other day to day operational requirements.

**Responsibilities**:

- Supervising the cleaning team members
- Supporting the Client Relationship Manager on staff-related matters.
- Performing administrative functions, such as incident reporting, assisting with staff rosters, etc;
- Meet and exceed contract cleaning requirements.
- Develop and maintain excellent customer relations with the client.
- Understand customer’s security, environmental and safety requirements.
- Following Occupational Health Safety and Environmental policies and procedures.
- Responding to general cleaning, periodical, preventative and emergency incidents or queries.

**To be considered for the position you must have the following**:

- A minimum of 6-12 months of experience in retail/commercial cleaning
- Previous experience supervising a team (preferred)
- Strong understanding of hard floor cleaning practices and related machinery
- Knowledge of cleaning practices, including infection control.
- Excellent communication skills, both written and verbal.
- Ability to give direction and instruction to people.
- Ability to multi-task, be flexible and work under pressure.
- Consistent attention to detail.- Performing administrative functions, such as incident reporting, assisting with staff rosters, etc;
- Meet and exceed contract cleaning requirements.
- Develop and maintain excellent customer relations with the client.
- Understand customer’s security, environmental and safety requirements.
- Following Occupational Health Safety and Environmental policies and procedures.
- Responding to general cleaning, periodical, preventative and emergency incidents or queries.

What we offer you
- Reward and recognition incentives
- Ongoing training and development
- A safe and supportive working environment
- Career development
- A family-oriented culture
- Uniform provided

In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process.

Assetlink's Diversity Commitment

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